KOLEKSYON NG MAPAGKUKUNAN
Karaingan at impormasyon ng apela para sa mga miyembro ng Behavioral Health Services
Impormasyon, mga form, at mga abiso para sa lahat ng programa ng BHS, kabilang ang mga programang pinondohan ng BHSA. Para sa mga miyembro ng Healthy Workers, tingnan ang seksyon ng Resources sa ibaba upang direktang maghain ng karaingan o apela sa SFHP.
Mga dokumento
Informational Handout (BHS 315) describes the appeal process for Medi-Cal members and the grievance process for all members receiving San Francisco Behavioral Health Services. Also available in Chinese/Chinese-LARGE print, Russian, Spanish/Spanish-LARGE print, Tagalog, and Vietnamese. English-LARGE print
Grievance and Appeal Form (BHS 316) is for members or their authorized representative to file a grievance or to request an appeal. Authorized representatives include relatives, friends, advocates, or your provider, who can help you in the grievance process with your written consent. Also available in: Chinese/Chinese-LARGE print, Russian, Spanish/Spanish-LARGE print, Tagalog, and Vietnamese. English-LARGE print
BBS Notice to Clients (BHS 317) informs members of option to file a complaint with the Board of Behavioral Sciences about services provided by its licensed or registered professionals. Also available in: Chinese/Chinese-LARGE print, Russian, Spanish/Spanish-LARGE print, Tagalog, and Vietnamese. English-LARGE print
The taglines inform members, potential enrollees, and the public of the availability of no-cost language assistance services, including assistance in non-English languages and the provision of free auxiliary aids and services for people with disabilities. If you need help in your language call 1-888-246-3333 (TTY: 711).
This notice informs members, potential enrollees, and the public about nondiscrimination, protected characteristics, and accessibility requirements. Also available in: Chinese, Russian, Spanish, Tagalog, and Vietnamese. English LARGE Print
Mga mapagkukunan
Karaingan at impormasyon ng apela para sa SFHP Healthy Workers na naka-enroll sa BHS