RECOPILACIÓN DE RECURSOS
Información sobre quejas y apelaciones para miembros de los Servicios de Salud Conductual
Información, formularios y avisos para todos los programas de BHS, incluidos los programas financiados por BHSA. Para los miembros de Healthy Workers, consulte la sección Recursos a continuación para presentar una queja o apelación directamente ante SFHP.
Documentos
Informational Handout (BHS 315) describes the appeal process for Medi-Cal members and the grievance process for all members receiving San Francisco Behavioral Health Services. Also available in Chinese/Chinese-LARGE print, Russian, Spanish/Spanish-LARGE print, Tagalog, and Vietnamese. English-LARGE print
Grievance and Appeal Form (BHS 316) is for members or their authorized representative to file a grievance or to request an appeal. Authorized representatives include relatives, friends, advocates, or your provider, who can help you in the grievance process with your written consent. Also available in: Chinese/Chinese-LARGE print, Russian, Spanish/Spanish-LARGE print, Tagalog, and Vietnamese. English-LARGE print
BBS Notice to Clients (BHS 317) informs members of option to file a complaint with the Board of Behavioral Sciences about services provided by its licensed or registered professionals. Also available in: Chinese/Chinese-LARGE print, Russian, Spanish/Spanish-LARGE print, Tagalog, and Vietnamese. English-LARGE print
The taglines inform members, potential enrollees, and the public of the availability of no-cost language assistance services, including assistance in non-English languages and the provision of free auxiliary aids and services for people with disabilities. If you need help in your language call 1-888-246-3333 (TTY: 711).
This notice informs members, potential enrollees, and the public about nondiscrimination, protected characteristics, and accessibility requirements. Also available in: Chinese, Russian, Spanish, Tagalog, and Vietnamese. English LARGE Print
Recursos
Información sobre quejas y apelaciones para trabajadores saludables del SFHP inscritos en BHS