SERVICE
Intro to Process Improvement
What to know
Prerequisites
There are no prerequisites for this course, but it’s helpful if you come in having an idea or process that you'd like to improve.
About this course
Have you ever wanted to change how your workplace operates, but didn’t know where to begin? Do you wish you could remove inefficiencies in your daily work or reduce bureaucracy for your patrons, clients, colleagues, or customers? This training aims to introduce you to Lean, a process improvement methodology that helps you rapidly improve the work you do every day.
Participants will leave this two-day training with a method to define a problem, analyze a process, and eliminate inefficiencies. Our objective is to help you learn ways to implement changes to better serve your customers and help you spend time on what’s most important.
Duration: Two 4-hour sessions, total 8 hours (Due to group assignments in the course, you must attend both training sessions to register.)
Location: In-person
What to know
Prerequisites
There are no prerequisites for this course, but it’s helpful if you come in having an idea or process that you'd like to improve.
About this course
Have you ever wanted to change how your workplace operates, but didn’t know where to begin? Do you wish you could remove inefficiencies in your daily work or reduce bureaucracy for your patrons, clients, colleagues, or customers? This training aims to introduce you to Lean, a process improvement methodology that helps you rapidly improve the work you do every day.
Participants will leave this two-day training with a method to define a problem, analyze a process, and eliminate inefficiencies. Our objective is to help you learn ways to implement changes to better serve your customers and help you spend time on what’s most important.
Duration: Two 4-hour sessions, total 8 hours (Due to group assignments in the course, you must attend both training sessions to register.)
Location: In-person
What to do
1. Review the course learning objectives
In this course, you will learn:
- An introduction to a lean six sigma project framework to Define, Measure, Analyze, Improve, and Control a process improvement project
- How to write problem statements and scope an opportunity for improvement
- How to gain insight into your work through observation and measurement
- Strategies to identify inefficiencies in your work, process mapping, five whys, fishbone diagrams
- Strategies to improve processes and implement standard work, mistake-proofing, and visual management
- How to translate your analysis into concrete ideas for improvement
- How to create a plan, execute it, and track progress
More resources
2. Join the interest list
Fill out our Course Interest form to get a notification email when courses open for enrollment.
This email will include a short Enrollment Form that you will need to fill out to get on the waitlist for that scheduled class. Seats are granted on a first-come, first-served basis so please complete the enrollment form as soon as you can.
Note that filling out the course interest form does NOT guarantee enrollment in any course.
More details
Is this class the same as Lean 101?
Data Academy previously offered this course as Lean 101. This updated and expanded course, now called Introduction to Process Improvement, has been re-designed to provide you with more actionable insights and a deeper dive into process improvement tools. If you are interested in lean process improvement this revamped course is the perfect next step.
Resources
- Review our Enrollment Process before signing up for a class
- Find relevant Course Materials in our Google Drive
- Review our No-Show Policy