DATA STORY
Exits from Homelessness
Tracks how many people move from homelessness into stable housing, both through City-funded programs and other paths
Controller's OfficeThis page includes two dashboards that display four measures:
- System-wide: Total number of people exiting homelessness to a stable housing situation
- By program type: Number of households exiting homelessness to permanent housing, broken out by program type:
- Housing Problem Solving
- Rapid Rehousing
- Permanent Supportive Housing
Total Number of People Exiting Homelessness to a Stable Housing Situation
Measure Description
The Department of Homelessness and Supportive Housing (HSH) tracks outcomes for people who engage with the Homelessness Response System (HRS). This measure shows the number of unique people exiting homelessness to stable housing.
This is a system-wide measure that tracks unique people within the reporting period.
Why This Measure is Important
The City’s goal is to reduce the number of people experiencing homelessness in San Francisco. To do this, the City needs to increase the rate at which people exit from homelessness into housing.
People may exit homelessness by moving into a housing program funded by HSH. They may also find their own solution to their homelessness, either with City-funded supports like housing problem solving or without City-funded resources. For example, they may rent their own apartment through the private market.
This measure tracks all exits from homelessness to stable housing, regardless of whether a person moves into an HSH-funded program or finds their own housing. This provides a system-wide look at the flow from homelessness into housing.
Total Number of People Exiting Homelessness to Stable Housing
The chart’s legend is below:
- Y-axis: Total number of people
- X-Axis: Time period
Navigating dashboards with a keyboard
- Control + Enter to enter the dashboard
- Tab or Arrow to move between visuals
- Control + Right arrow to enter a visual or filter
- Escape to exit a visual, filter or dashboard
Navigating within a visual or filter
- Tab or Arrow to move around a table or visual
- Enter to select within a table or visual
- Spacebar to select or deselect a filter
Data notes and sources
Visit DataSF to access the scorecard data.
Data is updated monthly.
Data lag time: 3 weeks
HSH tracks client outcome data in the ONE system. The department pulls a report each month to get the total number of exits to housing. Annual numbers are de-duplicated in the reporting period, so the fiscal year total will not always sum to the total in each month within a fiscal year
How Performance is Measured
HSH released their strategic plan, Home by the Bay, in early 2023. One of the five outlined goals is to increase the number of people exiting homelessness. The plan sets an ambitious goal of 30,000 people moving from homelessness to housing across the 5 years. To meet that goal, an average of 6,000 people must exit homelessness each year.
Number of Households Exiting Homelessness by Program Type
Measure Description
This measure tracks the number of households exiting from homelessness through City-funded programs, broken out by program type:
In contrast to the total exits measure above, this measure tracks households that exit homelessness through City-funded programs designed to move households out of homelessness and into permanent housing.
Why This Measure is Important
The measure shows the number of households that exit homelessness through City-funded programs designed to move households out of homelessness and into permanent housing. These exits comprise most of the total exits to stable housing. Tracking this measure over time helps the City understand if the HRS is successfully helping households end their homelessness and how many households they serve each month and each year.
Number of Households Exiting Homelessness by Program Type
The chart's legend is below:
- Y-axis: Number of households
- X-Axis: Time period
- Target: The target is 2,568 households in Fiscal Year 2026
Navigating dashboards with a keyboard
- Control + Enter to enter the dashboard
- Tab or Arrow to move between visuals
- Control + Right arrow to enter a visual or filter
- Escape to exit a visual, filter or dashboard
Navigating within a visual or filter
- Tab or Arrow to move around a table or visual
- Enter to select within a table or visual
- Spacebar to select or deselect a filter
Data notes and sources
Visit DataSF to access the scorecard data.
Data is updated monthly
Data lag time: 3 weeks.
HSH tracks housing move-in dates in the ONE system and the date a problem solving resolution was reached. The department pulls a report each month to get the total number each month, by household.
How Performance is Measured
HSH sets target numbers of households to serve each year. The department bases this target on the annual budget for each program type, the projected turnover in RRH and PSH programs, and the planned launch of new programs or sites. HSH sets a specific target for each program. This page displays the total target for households served across the three program types.
Additional Information
- View additional information about programs on HSH's website.
- Read more about the Homelessness Response System.
- Learn more about San Francisco's strategic framework to address homelessness.
City Performance Scorecards
- This page is part of the City Performance Scorecards.
- Return to the Homelessness Response System Scorecard.
- Return to the City Performance Scorecards Home Page.