CAMPAIGN
The Homelessness Response System (HRS)
CAMPAIGN
The Homelessness Response System (HRS)

We aim to make homelessness rare, brief, and one-time.
HRS core components

Outreach
The San Francisco Homeless Outreach Team (SFHOT) engages our unhoused neighbors.
The team's outreach efforts include:
- Assessing people’s needs and goals
- Connecting people to services and resources
HSH also partners with other outreach and response teams across the city.

Homelessness Prevention
Prevention is a critical element to reducing the number of people that become unhoused in our community.
We work with workforce development, schools, affordable housing providers, and other systems to identify people at highest risk of homelessness.
Our homelessness prevention strategies include financial help, home sharing, and eviction prevention.

Coordinated Entry
The “front door” to the homelessness response system.
Coordinated entry assesses, prioritizes, and matches people experiencing homelessness to services, resources, and evaluates individuals and families for housing options.
Our Coordinated Entry team connects people to services and resources at in-person locations called Access Points.

Shelter and Crisis Interventions
Shelter and crisis intervention programs provide temporary places for people to stay while accessing other services and looking for housing.
Shelter: Most beds and units in the shelter system are available year-round. Seasonal and overflow beds and units are available during high-demand periods.
Crisis intervention: Includes overnight amenities like security, shared bathrooms, showers, and food services. Our main crisis intervention program is safe parking.

Housing Problem Solving
Problem solving helps people find ways to solve their current housing crisis without needing ongoing shelter or a housing resource from the HRS.
Housing Problem Solving interventions include:
- Problem solving conversations
- Housing location assistance
- Travel and relocation support outside San Francisco
- Reunification, mediation, and conflict resolution
- Financial help
- Connections to employment
- Referrals and links to a range of community services

Housing
Housing provides exits from homelessness through subsidies and supportive services.
Housing programs include:
- Permanent supportive housing (PSH): Offers tenants long-term affordable housing with a range of supportive services.
- Rapid re-housing: A time-limited subsidy and support services to help individuals and families become stable, secure income, and take over their rent over a period of a few years.
- Housing ladder: For PSH residents who are ready for a more independent housing setting.

Homelessness Response System data and reports
Explore our data, research, and reports that guide HSH's work.
See our data and reports
More information
