Annual Performance Report

The Performance Program reports annual performance data for every department in the City.

The Report includes:
Annual performance data for every City department

Highlights from performance scorecards about the City's eight service areas

An online viewer that visualizes the Performance data

What we produce

Annual Reports

The Annual Performance Report provides annual performance data for each of the City's departments. The report includes more than 800 performance measures that report on the effectiveness and efficiency of departments' major goals and activities. The report includes an accompanying viewer that visualizes the data. The performance data are also included in the City's Mayor Budget Books.

 

Scorecards

Our Scorecards Portal provides timely information on the efficiency and effectiveness of San Francisco Government across nine highlighted service areas that are of greatest interests to the public.

Report Links

Click here to view the Annual Performance Report webpage

 

Click here to view the Annual Performance Report Online Viewer 

 

Click here to view the Annual Performance Report Performance Measures Table By Department

 

Click here to access the Annual Performance Report Performance Data

 

Click here to view the City's Mayor Budget Book

Program Specifics

Who we are

Who we are

The Performance Program Team in the Controller's Office works collaboratively with City departments to collect and report performance results. These performance data help evaluate the effectiveness of the full range of public services provided by the City and County of San Francisco. In short, we work with City departments to:

Performance metrics help

Performance metrics help

Performance data help the City and its residents make efficient, effective, and thoughtful operational and resource decisions. As such our goal is to provide citizens and policy makers with actionable information that support informed decision making.

Our authority/mandates

Our authority/mandates

In November 2003, San Francisco voters passed Proposition C. It mandated the Controller's Office to monitor the level and effectiveness of services City provided. The Program was created to achieve this objective. 

How we work

How we work

The Program Team works with City departments to gather reliable and easy-to-use performance data. We partner with staff in City departments to develop monitoring plans to track, measure, and report on the effectiveness of public services. We also help departments analyze and use the data to drive operational improvements to enhance service-delivery. The information that departments generate through these reports is gathered, shared with City leadership, and made available to the public.

Past Annual Performance Reports

Past Annual Performance Reports

FY22 Annual Report

  • Annual report on departments' performance in fiscal year 2021-2022

FY21 Annual Report 

  • Annual report on departments' performance in fiscal year 2020-2021

FY19 Annual Report 

  • Annual report on departments' performance in fiscal year 2018-2019

FY18 Annual Report

  • Annual report on departments' performance in fiscal year 2017-2018

FY17 Annual Report 

  • Annual report on departments' performance in fiscal year 2016-2017

FY16 Annual Report 

  • Annual report on departments' performance in fiscal year 2015-2016

FY15 Annual Report

  • Annual report on departments' performance in fiscal year 2014-2015

FY14 Annual Report 

  • Annual report on departments' performance in fiscal year 2013-2014

FY13 Annual Report

  • Annual report on departments' performance in fiscal year 2012-2013

FY12 Annual Report

  • Annual report on departments' performance in fiscal year 2011-2012

FY11 Annual Report 

  • Annual report on departments' performance in fiscal year 2010-2011

FY10 Annual Report 

  • Annual report on departments' performance in fiscal year 2009-2010

FY09 Annual Report 

  • Annual report on departments' performance in fiscal year 2008-2009

FY08 Annual Report 

  • Annual report on departments' performance in fiscal year 2007-2008

FY07 Annual Report 

  • Annual report on departments' performance in fiscal year 2006-2007

FY06 Annual Report 

  • Annual report on departments' performance in fiscal year 2005-2006

FY05 Annual Report 

  • Annual report on departments' performance in fiscal year 2004-2005

FY04 Annual Report 

  • Annual report on departments' performance in fiscal year 2003-2004

FY03 Annual Report 

  • Annual report on departments' performance in fiscal year 2002-2003

 

 

     

       

       

         

         

         

         

        Learn more about our purpose, functions, and authority. 

        About

        The Performance Management Program Team: 

        • Project Manager - Sherman Luk
        • Performance Analysts - Juliet Huang, Ketan Hazari, Reyna McKinnon (former Performance Analyst), Kai Matsumoto-Hines, Ivy Huwald, and Kevin Lo  

        Email: performance.con@sfgov.org