CAMPAIGN
Recognize and get help for elder abuse in San Francisco
CAMPAIGN
Recognize and get help for elder abuse in San Francisco
Get connected to help and support
We can help connect you with support and resources if you haven’t received the help you need. Call 911 immediately if you are experiencing an emergency.Contact us for helpRecognize elder abuse signs
Physical abuse and neglect
- Malnutrition
- Dehydration
- Bedsores
- Unexplained weight loss
- Unseen but suspected physical injury
- Painful reactions when touched
- Bruises
- Skin tears
- Broken bones
- Broken teeth
Victim behaviors
- Agitation or anger
- Confusion or disorientation
- Defensiveness
- Depression
- Fearfulness
- Helplessness
- Hesitant to talk openly
- Giving implausible excuses
- Non-responsiveness
- Withdrawn
Caregiver or family abuse
- The elder may not be given the opportunity to speak for themselves
- Attitudes of indifference or anger toward the elder
- Social isolation or restriction of activity of the elder
- Conflicting accounts of incidents by the family or caregivers
- Gambling or substance abuse problems from the caregiver
Report elder neglect or abuse
You should report incidents of elder abuse or neglect to San Francisco Adult Protective Services (APS) first.
If you are unable to get help from APS, then contact us.
APS: 415-355-6700 (24 hours)
APS: 800-814-0009 (24 hours, toll-free)
Contact us for help
We will try to problem solve with you if you contacted other services and are having trouble getting help.
Here are the ways you can contact us for help:
Fill out the online form
- Fill out the online form for victims and survivors
- Answer as many of the questions as you can
- If you told us it is safe to call you, you will receive a call from us within 48 business hours.
Call us and leave a voicemail
- Call 628-652-1175 and leave a voicemail with the following information:
- Your name
- Phone number
- Tell us if it is safe to call you and when we can call you
- Your preferred language and any other preferences
- If you told us it is safe to call you back, you will receive a call from us within 48 business hours.
Send us an email
- Send an email to info.ovwr@sf.gov and include the following information:
- Your name
- Phone number
- Tell us if it is safe to call you and when we can call you
- Your preferred language and any other preferences
- If you told us it is safe to call you, you will receive a call from us within 48 business hours.
Elder abuse prevention and intervention
San Francisco Adult Protective Services (APS)
APS accepts and responds to reports of abuse, neglect, exploitation, and self-neglect involving older adults and adults with disabilities.
HSA Aging Services
HSA helps with legal services for benefits appeals, eviction prevention, elder abuse prevention, debt collection issues, immigration matters, and more.
Self-Help for the Elderly
Self-Help for the Elderly provides elder abuse prevention and intervention services to support seniors who may be victims of abuse or neglect.
Legal Assistance to the Elderly
LAE offers legal help for San Francisco residents over sixty or adults aged 18-59 with a disability.
Institute on Aging-Elder Abuse Prevention Program
IOA provides education, outreach, advocacy, and strategic partnerships to prevent and respond to the abuse of older adults and adults with disabilities.
SFPD Special Victims Unit (SVU)
SFPD's SVU reviews all felony arrest cases, non-arrest and misdemeanor cases involving abuse and neglect involving someone 65 years or older or a dependent adult between the ages of 18 and 64.
When to call 911 and what to do
Call 911 if you are experiencing or witnessing an emergency that requires urgent help from police, fire services, or medical personnel. Stay calm and answer all questions. This will not delay response times from emergency services.
