Shelter Monitoring Policy Subcommittee August (Online Only)

Roll Call/Agenda Adjustments

SMC Policy Subcommittee meetings are public. Homeless and formerly homeless San Franciscans are encouraged to attend. Public comments will be taken for each agenda item as indicated.

MINUTES Discussion/Action Chair Street 8 min

May and July 2025 Minutes

The Subcommittee will review and vote on whether to approve draft Minutes.
Explanatory document – Minutes drafts
Public Comment will be heard before the proposed action.
Proposed Action: Vote to approve last month’s Subcommittee Minutes.

I. OLD BUSINESS DISCUSSION/ACTION

A. SHELTER GUEST PROPERTY Chair Street 10 min

Staff receive many complaints from guests to the effect that the shelter did/does not take adequate measures to protect their property. Guests' few possessions are often lost or stolen in the course of day-to-day operations, during a deep cleaning, or when the client departs the shelter.

Should shelters be required to document what happens to property of guests, e.g., at the time they depart?

Public Comment will be heard before any action.

B. MORE GRANULARITY/DETAIL IN SOCs Chair Street 10 min

It was recently pointed out that dividing SOCs that currently cover too broad an array of issues (e.g., SOC #1) into two or more categories would be helpful. Members will discuss possible recommendations on whether/how to effect this. Should we pursue breaking up SOC #1 into: (1) Respect and dignity in conversations, (2) Respect and dignity in actions, including anything security-related; and (3) Failure to respond to internal grievances? Should SOC #2 be split into: (1) threats from other guests inside or within 200 feet of the shelter; and (2) other hazards? Should SOC #3 be broken out into: (1) cleanliness and adequate supply of restrooms/shower areas and (2) cleanliness and maintenance of the rest of the shelter?

Public Comment will be heard before any action.

C. COMPLAINT DATABASE Staff 5 min

Members will discuss the creation of a new “automated” complaint handling process.

Public Comment will be heard.

II. NEW BUSINESS DISCUSSION/ACTION

A. SAVINGS BEDS FOR HOSPITALIZED GUESTS Chair Street 15 min

Our DPH Member reported that a shelter guest losing their bed after being hospitalized for more than ten days, which is the limit, according to the shelter. This could create incentives to guests to forego or postpone necessary treatment.

Public Comment will be heard before any action.

B. INSPECTIONS RESULTS 2024 - 2025 Chair Street 15 min

Staff compiled the attached draft summary of site visits over the past 12 months.

Public Comment will be heard.

III. GENERAL PUBLIC COMMENT Chair Street 10 min

Members of the public may address the Subcommittee on items of interest to the public, that are within the jurisdiction of the Subcommittee, for up to 3 minutes. With respect to an action item [denoted by “Proposed Action” after the agenda item] on the agenda, members of the public may address the Subcommittee for up to 2 minutes at the time such item is called.

With respect to a discussion item on the agenda, members of the public may address the Committee for up to 1 minute at the time such item is called. Members of the public may only speak once per agenda item.

IV. ADJOURNMENT

This item requires a motion, a second, and to be carried.

Proposed Action: Approve adjournment