RESOURCE COLLECTION

Request for Proposals (RFP) #232

WorkforceCentral and SmallBusinessCentral Data Systems – Hosting, Maintenance, and Enhancement Services

The Office of Economic and Workforce Development (OEWD) is issuing this Request for Proposals (RFP) 232 to identify qualified suppliers to provide comprehensive hosting, maintenance, and enhancement services for OEWD’s WorkforceCentral and SmallBusinessCentral data systems. This solicitation supports OEWD’s mission to advance equitable and shared prosperity by ensuring the technological infrastructure for data collection, service tracking, and performance reporting remains reliable, secure, and adaptable.

This RFP will issue a single award under the Impact, Policy, and Communication Division – Data and Performance Team. Services will be delivered citywide, supporting OEWD staff and partner agencies through the maintenance of critical workforce and business data systems.

The total amount of funding anticipated for the initial grant award is $195,000 per year, with a potential contract term of up to four years. The agreement may be extended for up to an additional six years (not to exceed 10 years total), pending performance and funding availability.

Grant awards are anticipated to begin in July 1, 2025 or later.
 View the Updates section below for the latest info.


Key Dates

The anticipated schedule for this RFP is below. Check this page frequently for updates as the schedule is subject to change.

  • RFP is issued by the City: Tuesday, May 13, 2025
  • Technical Assistance Conference (optional): Friday, May 16, 2025 from 2:00 P.M. - 3:00 P.M.
  • Deadline for submission of written questions:* Friday, May 23, 2025 at 12:00 P.M.
  • Answers to written questions posted online:
    • Initial posting: Tuesday, May 27, 2025 by 11:59 P.M.
    • Final posting: Friday, May 30, 2025 by 11:59 P.M.
  • Proposals due: Tuesday, June 3, 2025 by 11:59 A.M.
  • Grantee selection and award notification: Friday, June 13, 2025
  • Protest period ends: 3 business days following award notification
  • Projects begin: July 1, 2025 or later 

*Written questions:
The deadline to submit substantive questions is Friday, May 23, 2025 at 12:00 P.M. Substantive questions are questions that seek to clarify expectations about the RFP or administrative processes. However, you may continue to submit technical questions (e.g. "How do I complete the application?") to oewd.procurement@sfgov.org until the submission deadline and we will respond as soon as possible.

To ensure full transparency and the opportunity for all applicants to benefit from Departmental guidance, questions should only be submitted in writing. The answers to all questions asked by the deadline will be available for download in the Documents section below.
 

Apply

Link to the online application: OEWD Request for Proposals (RFP) 232 Application

Documents

Additional documents will be uploaded in this section, check back often for updates. If you would like to request any of the documents in an alternative format, email oewd.procurement@sfgov.org. The email address is monitored between 9:00 A.M. – 5:00 P.M., Monday through Friday, excluding federal holidays.
 

Request for Proposals (RFP 232)

The formal solicitation seeking proposals for four program areas under the Community Economic Development and Business Development Divisions.

Attachment A — Application Questions (RFP 232)

For reference only. This document contains the questions found in the online application.

Attachment B — Budget Template (RFP 232)

Required. This is the standard budget template that must be uploaded with the online submission.

Attachment C — Draft City Contract Terms (RFP 232)

For reference only. This document provides standard City language that will be included in the resulting grants awarded through this RFP.

Attachment D — Applicant Requirements and Guidelines (RFP 232)

For reference only. This document provides additional details on key City administrative requirements that apply to applicants.

Attachment E — Supplier Registration Instructions (RFP 232)

For reference only. This explains how to register as a Supplier with the City and County of San Francisco.

Attachment F — HCAO and MCO Declaration Forms (RFP 232)

For reference only. Suppliers are required to file these declarations for the Health Care Accountability Ordinance (HCAO) and Minimum Compensation Ordinance (MCO) when applicable.

Attachment G — First Source Hiring Form (RFP 232)

For reference only. This contains additional information on the First Source Hiring Program and the link for where to submit online when applicable.

RFP 232 Technical Assistance Conference Slides

For reference only. View the presentation slides from the Technical Assistance Conference from RFP #232

Question and Answer Log for RFP #232 (Initial and Final Posting)

The initial and final posting of the Questions and Answer ("Q&A") log.

RFP 232 Awardees Update 6.13.25

Updates

The following updates or changes have been published in this webpage:

5/19/2025 (12:00 PM)

5/27/2025 (12:20 PM)

  • An updated version of the initial and final posting of the Question and Answer ("Q&A") Log has been posted under "Documents".

6/13/2025 (8:40 AM)

  • A document named RFP Awardees Update has been posted under "Documents".

Technical Assistance

OEWD will host an optional online Technical Assistance Conference via Zoom on Friday, May 16, 2025, 2:00 P.M. – 3:00 P.M. to assist applicants in determining the eligibility of proposed projects, completing the proposal package, and navigating City requirements.

Watch the recording of the technical assistance conference.

Resources

Partner agencies