Get connected to help and support
We can help connect you with support and resources if you haven’t received the help you need. Call 911 immediately if you are experiencing an emergency.Contact us for helpWhat to do if you experienced sexual assault
Know it’s not your fault
No matter what happened, you are not to blame. You deserve support, respect, and justice.
Try to preserve evidence
Don't shower, change clothes, or clean up before a medical exam. If you must change, put the clothes you were wearing in a paper bag.
Call the 24-hour crisis hotline
Contact SF Women Against Rape 24-hour crisis hotline for support and guidance: 415-647-7273.
Seek medical care
Get checked for injuries, sexually transmitted infections, emergency contraception, or request a forensic exam (AKA rape kit). Rape kits don't obligate you to file a police report.
Get seen for free at Zuckerberg San Francisco General Hospital and Trauma Center 24 hours a day, 7 days a week.
Consider filing a report
You can report the assault to the police, but it is not necessary to receive support from us.
If you’re unsure about what you should do, we can help walk you through your options and help you decide.
Seek emotional support
Call a trusted friend, family member, or support service for help, like the 24-hour crisis line. Speaking with a counselor or joining a support group can help.
Healing takes time and you don’t have to go through this alone. We can help you connect to an advocate and other resources.
Contact us for help
We will try to problem solve with you if you contacted other services and are having trouble getting help.
Here are the ways you can contact us for help:
Fill out the online form
- Fill out the online form for victims and survivors
- Answer as many of the questions as you can
- If you told us it is safe to call you, you will receive a call from us within 48 business hours.
Call us and leave a voicemail
- Call 628-652-1175 and leave a voicemail with the following information:
- Your name
- Phone number
- Tell us if it is safe to call you and when we can call you
- Your preferred language and any other preferences
- If you told us it is safe to call you back, you will receive a call from us within 48 business hours.
Send us an email
- Send an email to info.ovwr@sf.gov and include the following information:
- Your name
- Phone number
- Tell us if it is safe to call you and when we can call you
- Your preferred language and any other preferences
- If you told us it is safe to call you, you will receive a call from us within 48 business hours.
When to call 911 and what to do
Call 911 immediately if you are experiencing or witnessing an emergency that requires urgent help from police, fire services, or medical personnel. Stay calm and answer all questions. This will not delay response times from emergency services.
Sexual assault and harassment resources
Help us strengthen the victims’ services system
Our mission is to make government work better for victims and survivors. If you are a survivor or someone working in victim services, share your experience and feedback to help improve the system.Share your experience or feedbackAbout
The Mayor’s Office for Victims’ Rights (MOVR) is an independent department created to enforce and advance the rights of crime victims. Designed to strengthen the system of victim support across San Francisco, we are focused on making sure that government uses its powers to better serve survivors and victims of crime.
The Office of Sexual Harassment and Assault Response and Prevention (SHARP) is within MOVR department. SHARP's mandate is to serve as an ombuds office for survivors of sexual assault and/or harassment by receiving complaints from survivors concerning the City's response to allegations of sexual assault and/or harassment. We help survivors navigate the City's systems to resolve complaints about the City's response to allegations and work with stakeholders to identify and develop solutions to improve the overall system of support for survivors.