Service
Get a copy of your health records
Ask for a copy of your medical records online, by mail, or in person.
Department of Public HealthWhat to know
Who this is for
Anyone who gets care through the San Francisco Health Network.
Ways you can get your records
- online through your MyChart.
- in paper or CD format
- by mail, pick up, or uploaded to mychart.
What to know
Who this is for
Anyone who gets care through the San Francisco Health Network.
Ways you can get your records
- online through your MyChart.
- in paper or CD format
- by mail, pick up, or uploaded to mychart.
What to do
Mychart
You can view most of your medical records in your MyChart patient portal without having to make a request.
How to submit records that aren't available in Mychart
In person
1. Stop by our office and fill out the following form:
2. Bring the completed form and a valid photo ID to:
1001 Potrero Avenue
Building 5, Room 2B4
San Francisco, CA 94110
Ask for a copy by mail
Mail in a request form
- Download and fill out the following form:
2. Submit completed form along with ID and
We will get back to you within 7 to 10 business days.
To pick up your records, bring a valid form of photo ID.
Ask by email
- Download and fill out the following form:
2. Email the completed form and attach a copy of a government issued ID to:
ROI Email
zsfgroi@sfdph.orgAsk by fax
- Download and fill out the following form:
3. Provide copy of Government Issued ID
Request via MyChart
Visit Mychart at
- Login
- Menu
- Document Center
- Requested Records
- Send us a copy of medical records
- Fill out form
- We will process within 5-7 business days.
Special cases
Give access to someone else
To let someone else view your health records, fill out our proxy form.
- Submit completed form along with government issued ID to our office.
You can also use MyChart to manage who can see your records:
- Log in to MyChart
- Go to "menu"
- View options to request or share
How to change your demographic information
- Download and fill out change of information form.
- Change of Information Form
- Either mail or email the request issued ID to our address.
- Once received, it will be processed within 1-3 business days.
Diagnostic Images
Contact our radiology department at 628-206-8033 for assistance.
Billing records
Contact our billing department at 628-206-8448 for assistance.
Related
Partner agencies
Contact us
Phone
Additional info
MyChart