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Controller's Office

Survey of San Francisco Residents Shows Steady or Improved Ratings for City Services Since 2023

San Francisco residents report similar or improved sentiments towards most service areas, with notable gains in public safety and overall government service perceptions, but voice growing frustration over affordability, according to the most recent City Survey

Assessor-Recorder Joaquín Torres Shares Progress Made on Assessment Backlog & Notifies Taxpayers

Assessor’s Office maintained high pace on assessment appeals while regaining ground on regular assessments – resolving 7,600 assessment appeals – 5x pre-pandemic norms - and clearing 13,000 assessable events from the backlog.

Joint Audit and Investigation Finds Contract Steering at San Francisco’s Office of the Treasurer & Tax Collector in Bidding Contest to Replace City’s Business Tax System

Former City Official Tajel Shah abused her position to secure a multi-million-dollar government contract for a friend’s company, violating departmental and city policies, and revealing a culture that suppressed internal oversight and discouraged staff from raising concerns.

Commission Streamlining Task Force submits final recommendations to improve City boards and commissions

Following year-long review of San Francisco boards and commissions and extensive public engagement, the report outlines opportunities to make City public bodies more effective

Latest Reports Showcase San Francisco’s Public Service Outcomes and the Conditions of Public Parks

Spanning July 2024 to June 2025, the reports highlight encouraging service trends alongside some key areas for improvement

Proactive Citywide Oversight of Nonprofits Strengthened with Addition of New Contract Monitoring Requirements

What was previously a three-pronged approach to nonprofit monitoring now has four components for coordinated oversight of nonprofits that contract with the City

Attorney Alexandra Shepard Named San Francisco’s First Inspector General

Shepard brings over 25 years of experience investigating and prosecuting public corruption, fraud, and antitrust cases

Audit Finds 2019 City Law on Surveillance Technology Needs to Be Revised to Limit Wasted Resources

Limitations with the current law hinder the City from efficiently using resources to oversee departments’ use of surveillance technology.

Audit Finds the Human Rights Commission Under Former Executive Director Violated City Rules and Misused Over $4 Million of Public Funds

Under the leadership of Sheryl Davis, the Human Rights Commission abused public funds by willfully disregarding City purchasing rules and spending millions of dollars on ineligible or improper expenses, including expenses related to Davis’s personal business ventures.

Controller's Statement on Launch of National Recruitment for San Francisco's Inspector General

The Inspector General job posting is made public today, along with a status report detailing work done to establish the position.