STEP-BY-STEP

CareLink access determination

Is SFDPH Carelink the right option for your organizations needs?

Department of Public Health

1

Does someone at your location already have CareLink?

Yes: The CareLink site administrator or DPH manager for your location or program can arrange access for you. 

No: Go to next question

2

Does your organization have an Electronic Health Record (EHR)?

Yes: It's always easier to work within your own system than to login to a different system.  Work with your system vendor or IT Department to see if you can get what you need pulled into your organizations EHR.

  • Learn more about SFDPH's automated data exchange options.

No: Go to next question

3

Will you need specific records or specific dates?

Yes: ROI requests should be submitted through HIM.  High volume requesters should work with HIM to set up electronic delivery of ROI (via CareLink).  Learn more

 

No: Go to next question

4

Have your IT dept and DPH business sponsor both confirmed that CareLink is the best option to meet your needs?

Yes: Go to next step: Get the necessary legal agreement(s) for access 

 

No: If none of the options above apply, send an e-mail with: your organization name, name of EHR used at your organization (if any), DPH sponsor name, and reason for request so we can help determine appropriate access.