STEP-BY-STEP
Request a new CareLink site
A site represents your workplace and must exist before your group can request user accounts
Does someone at your location already have CareLink?
Yes: The CareLink site administrator or DPH manager for your location or program can arrange access for you.
No: Go to next question
Does your workgroup already have a CareLink site?
Yes: If someone at your workplace already has access, your workplace has a CareLink site. Return to Request SFDPH CareLink, next step: Add a new CareLink user
Maybe: If you aren’t sure, check current SFDPH CareLink Sites
No: Go to next question
Is this for a DPH or BHS managed department, clinic or program?
Yes: Request a new CareLink site for DPH workforce*
*Workforce, as defined by HIPAA: Workforce means employees, volunteers, trainees, and other persons whose conduct, in the performance of work for a covered entity or business associate, is under the direct control of such covered entity or business associate, whether or not they are paid by the covered entity or business associate.
Source: eCFR :: 45 CFR Part 160 -- General Administrative Requirements
No: Go to next question
Do you have the necessary legal agreement(s) in place, and need a CareLink site for a new group's access?
Yes: Locate the related contract or MOU number then request a new CareLink site
No: If you still have questions after reading about the legal requirements, let us know