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SF Voices

SF Voices is an initiative to engage with San Franciscans, gathering data to better serve our community.

Background

The San Francisco Department of Public Health (SFDPH) is committed to protecting and promoting the health of all San Franciscans. As part of the central administration at SFDPH, the Office of Health Equity (OHE) ensures that all SFDPH activities prioritize equity through authentic community engagement and input in health services decisions. We envision inclusive involvement with San Franciscans and aim to consistently align with community concerns. We believe that communities know their needs and solutions best. In 2024-2025, OHE will launch SF Voices, a community-based survey platform providing San Franciscans, particularly those not often heard at community meetings, a streamlined way to share their voice.

Purpose

SF Voices aims to establish an ongoing dialogue between residents, non-profit/local organizations, and the health department in San Francisco. With a population of over 850,000 residents and 11 distinct districts, creating a streamlined communication channel is crucial for gaining valuable insights from the people we serve. SF Voices will collect information from San Franciscans and utilize this data to enhance existing programs and shape future initiatives. This platform can be utilized to achieve the following objectives:

  1. Gather emerging recommendations from community members and thought leaders.
  2. Receive feedback on current or proposed community health services.
  3. Foster collaboration between the community and SFDPH on health issues.
  4. Understand the community’s unique assets and areas of opportunity.
  5. Utilize data and lived experiences to advocate to policy and decision-makers.

Project Scope

SF Voices is a community engagement initiative aimed at involving residents of San Francisco in data collection efforts that support continuous improvement and policy prioritization through surveys. These surveys will be disseminated via various outreach channels at local community events. Targeted recruitment strategies will be employed to obtain information for specific needs. The surveys will be conducted anonymously and will be available in multiple languages. No Protected Health Information (PHI) data will be collected as part of this project. Our structured three-step process for gathering survey data involves the development of an action plan, distribution of the survey to targeted groups, and subsequent analysis of the collected data.

A publicly accessible report of the SF Voices Pilot is available for review by visiting this page.

Survey Details

The SF Voices Pilot survey consisted of 18 questions covering four primary domains: Housing, Social and Economic Status, Neighborhood Assets, and Mental and Physical Health.