Reminders – Customer Survey and 1/28 PermitSF Customer Forum

Dear Customers,

We want to hear from you! If you haven't already taken our anonymous survey, we encourage you to complete it and share your thoughts about your experience working with DBI and the Permit Center.

The survey takes less than ten minutes and will give us valuable insight into what is working well and where we can improve. The survey closes on Friday, January 30 at 5 PM – your input truly makes a difference.

Take the 2026 DBI/Permit Center customer survey.

Thank you for sharing your feedback!

PermitSF Customer Forum

We also want to remind you that we will be hosting our next PermitSF Customer Forum next Wednesday, January 28, to share updates and solicit your feedback.

At the online forum, we'll discuss PermitSF and the upcoming launch of the new PermitSF permitting portals, changes to slope engineering evaluations, and the City's new Concrete Building Screening Program.

PermitSF Customer Forum

• 3:30pm - 5:00pm, Wednesday, January 28, 2026
• View the agenda
• Register to join the meeting

More information is available on our website:

• sf.gov/permitsfforum

We hope to see you there!