Get connected to help and support
We can help connect you with support and resources if you haven’t received the help you need. Call 911 immediately if you are experiencing an emergency.Contact us for helpWhat to do if you experienced a hate crime
Ensure your safety
Your first step should be to ensure your own safety. If possible, leave the area or move to a location with other people who may be able to support you.
Get medical help
Call 911 if you need urgent medical help or go to a local hospital for medical attention
Write down crime details
Write down the perpetrator(s) gender, age, height, race, weight, and other identifying characteristics such as tattoos, distinct clothing, hair color and style, etc. Include threats or biased comments. Get names and contact information of other victims or witnesses.
Seek emotional support
Reach out to friends, family, or a therapist for emotional support.
File a police report
To file a report, contact your local law enforcement agency.
Get community support
Get in touch with local community organizations for help and support.
Contact us for help
We will try to problem solve with you if you contacted other services and are having trouble getting help.
Here are the ways you can contact us for help:
Fill out the online form
- Fill out the online form for victims and survivors
- Answer as many of the questions as you can
- If you told us it is safe to call you, you will receive a call from us within 48 business hours.
Call us and leave a voicemail
- Call 628-652-1175 and leave a voicemail with the following information:
- Your name
- Phone number
- Tell us if it is safe to call you and when we can call you
- Your preferred language and any other preferences
- If you told us it is safe to call you back, you will receive a call from us within 48 business hours.
Send us an email
- Send an email to info.ovwr@sf.gov and include the following information:
- Your name
- Phone number
- Tell us if it is safe to call you and when we can call you
- Your preferred language and any other preferences
- If you told us it is safe to call you, you will receive a call from us within 48 business hours.
When to call 911 and what to do
Call 911 immediately if you are experiencing or witnessing an emergency that requires urgent help from police, fire services, or medical personnel. Stay calm and answer all questions. This will not delay response times from emergency services.
Hate crime resources
Reporting a hate crime
San Francisco District Attorney Victim Services
Our efforts include prevention, partnership with law enforcement, and holding those who commit these crimes accountable through prosecution. Report hate crimes without being asked about your immigration status.
CA vs Hate
California vs Hate is a non-emergency hate incident and hate crime reporting system to support individuals and communities targeted for hate.
Other resources
Anti-Defamation League Central Pacific
ADL Central Pacific serves people in Northern California and offers support and resources to people who experienced antisemitism, extremism, bias, bigotry or identity-based hate or discrimination.
Arab Resource and Organizing Center
AROC serves poor and working class Arabs and Muslims across the San Francisco Bay Area.
CARESEN SF
CARESEN SF empowers and responds to the needs, rights and aspirations of Latino, people who migrate, and under-resourced families in the San Francisco Bay Area, building leadership to pursue self-determination and justice.
Coalition for Community Safety and Justice
CCSJ provides direct victim services for Asian Americans in San Francisco.
Community United Against Violence
CUAV supports the healing of LGBTQ people that have experienced violence and abuse by other people and /or institutions.
Council on American-Islamic Relations
CAIR's mission is to enhance understanding of Islam, protect civil liberties, promote justice, and empower American Muslims.
Disability Rights Advocates
Disability Rights Advocates advance the rights, inclusion, and equity of people with disabilities through high-impact litigation, education, and advocacy.
Jewish Community Relations Council
JCRC Bay Area convenes, educates, and acts on behalf of the Bay Area Jewish community.
La Raza Centro Legal
La Raza Centro Legal's mission is to provide high quality, free legal representation to the Latino community and other low-income immigrant families.
Mission Action
Mission Action is committed to stabilizing people in crisis and building collective power among Latinx/Indigenous, low-income and immigrant people in San Francisco’s Mission District.
National Center for LGBTQ Rights
NCLR is a national legal organization committed to advancing the civil and human rights of lesbian, gay, bisexual, and transgender people and their families through litigation, legislation, policy, and public education.
Office of Transgender Initiatives
The Office of Transgender Initiatives advocates for and uplifts the voices and needs of transgender, gender non-conforming, intersex, and 2-spirit San Franciscans by acting as a bridge between communities and local government in the pursuit of equity.
San Francisco Immigrant Legal & Education Network
The San Francisco Immigrant Legal & Education Network represent immigrants from African and Afro-Caribbean, Arab, Asian, and Latino communities, providing free immigrant legal assistance and community education to low-income immigrants in San Francisco.
Stop AAPI Hate
Stop AAPI Hate is a national coalition dedicated to fighting racism and discrimination against Asian and Pacific Islander people in the U.S.
How you and your community can help
- Act as a witness
- Speak out and stand up against hate and intolerance
- Have community rallies to support victims
- Promote prevention and awareness against hate crimes
- Report the crime to your local police or sheriff’s department. If hate crimes are not reported, the hate crimes may continue.
