Improving City Payment Timelines (In-Person)

Contractors and grantees across all sectors are invited to join the City's Administrator's Office for an interactive, in-person workshop on improving the City's payment timelines.

Come share your experiences with City payments, discuss challenges, and weigh in on potential changes the City could pursue. Your input will help inform the "Improving City Payment Timelines" project and its recommendations for making payment processes clearer and more predictable while maintaining appropriate oversight and accountability.

Date: Wednesday, September 30, 2026

Location: San Francisco City Hall, Third Floor, Room 305

Time: 1:00 pm - 3:00 pm; doors will open at 12:30 pm

Who should participate: This session will be of most value to contractors and grantees who have had prior experiences navigating the City's payment process. If you're a contractor or grantee who has worked with the City in the last three years, we encourage you to participate.

How to participate: This is an in-person workshop. Space is limited, so please register at this link to reserve your spot. If we reach the maximum registration capacity, we will place you on a waitlist and do our best to notify you if availability opens up before the day of the event.

Interested in sharing your perspective but can't come in person? Don't worry -- in addition to this in-person session, we are hosting two additional virtual sessions. Find out more about the session for nonprofit contractors and grantees here and learn about the session for professional and general services providers here.

Can't come to any of the sessions? Please feel free to submit a comment form here. We closely review all comments and will incorporate them into our project findings.

Other FAQs

What is the "Improving City Payment Timelines" project?

The project is an initiative of the City Administrator's Office to better understand, diagnose, and address challenges related to the City's payment timelines. The City understands that payment timelines can feel lengthy and unpredictable, and this can have real consequences for your business or organization. We want to hear from you what issues you've faced, and we'll work with different departments and functions responsible for payment processing to explore solutions to these challenges.

What should I expect when joining the workshop?

The workshop will include a short presentation as well as interactive discussions. No preparation is necessary but come curious and ready to share your experiences.