SERVICE

Tell us about your experience as a victim or survivor

We listen to survivors and those working in victim support to better understand their experiences and improve the victims’ services systems in San Francisco.

What to know

Consent and confidentiality

  • We will not share any information you provide us without your written permission first
  • We do not require that you report to law enforcement first (contacting law enforcement is your choice)

Response time

We will contact you within 48 business hours of receiving your information

What to do

1. Learn why we want to hear from you

Telling us your story can help improve services, resources, and support for victims and survivors.

With your permission, we share your feedback with law and policy makers, agencies, and elected officials who can implement changes.

2. Tell us your experience

Fill out and submit the online form for victims and survivors in San Francisco.

Include as many details as possible.

If you tell us you want to be contacted, you will receive a call back from us within 48 business hours.

Other ways to contact us

Email us at info.ovwr@sf.gov or call 628-652-1175 and leave a voicemail with the following information:

  • Your name
  • Phone number
  • Tell us you want to share your experience and feedback
  • Tell us if you want us to call you back and when we can do so

If you tell us you want a call back, we will call you within 48 business hours.