New SF311 mobile app release

We've redesigned the official SF311 app to make reporting non-emergency issues in San Francisco faster, easier, and smarter.

What's New

Faster Reporting

• Submit your request from one easy-to-use screen.
• Add photos, your location, and details all in one place.

Better Requests

• Guided questions help you submit complete requests the first time.
• Report more types of issues than ever before.

Smart Photo Recognition

• Upload multiple photos.
• Let the app suggest the right request type and identify details like objects and vehicle license plates to save you time.

Smarter Search

• Search requests across the city.
• View results near you on a map.
• Save and track the requests that matter most to you.

Built for Everyone

• Available in English, Traditional Chinese, Spanish, Filipino, and Vietnamese.
• Professionally translated by native speakers.
• Designed to meet WCAG accessibility standards.

Real People. Real Support.

• If you have a question about a request or need to report an issue that isn't available in the app, simply call 311 from anywhere within San Francisco to speak with a real 311 representative.

Learn more about the SF311 mobile app.