INFO PAGE

Eligibility and referral process for Assisted Outpatient Treatment (AOT)

Program criteria to qualify for assisted outpatient treatment

Call 911, if you or someone else is in immediate danger of harming themselves or others.

A man is crunched down on the steps with both hands holding his face in the front.

Who Can Join the AOT Program in San Francisco?

A person can qualify if they meet all of these rules:

  • They are 18 years old or older.
  • They live in San Francisco.
  • They were offered mental health treatment before but said no.
  • They are not likely to stay safe in the community without help.
  • In the past 3 years, they have been in jail or in a mental health hospital because of mental health problems.

They must also meet one of these:

Option 1:

  • In the last 3 years, they were in a mental health hospital or jail one or two times because of their mental health.

OR

Option 2:

  • In the last 4 years, they did something very serious or violent because of their mental health, and it led to:
    • Going to jail, or
    • Staying in a mental health hospital.

Select the type of referral needed, and submit to aot-sf@sfdph.org.

Family/Community referral

Family/Community referrals are to be used by parents, siblings, child, or roommates.

Click here to complete the referral form:

Family-Community Referral

Provider referral

Provider referrals are to used by people working with individual such as; license mental health providers, director of mental health institution or individual, probation and parole officer, or a judge.

Click here to complete the referral form:

Provider Referral

Unlicensed mental health providers need their supervisors to sign off on the referral

Resources to support families:


Comprehensive Crisis Services

628-217-7000

Open 24 hours/ 7 days a week


National Alliance on Mental Illness (NAMI)

628-217-7000

800-950-NAMI (6264)

Behavioral Health resources:


Psychiatric Emergency Services (PES)

Zuckerberg San Francisco General Hospital

628-206-8125

Open 24 hours/ 7 days a week


Behavioral Health Access Center (BHAC)

1380 Howard street 1st floor San Francisco, CA. 94103

888-246-3333

Behavioral Health Access Center (BHAC)


Geary Stabilization Unit - No appointment needed

Crestwood Behavioral Health

822 Geary street San Francisco, CA. 94109

628-216-0303

Open 24 hours/ 7 days a week


Dore Urgent Care Clinic

415-553-3100

52 Dore street San Francisco, CA. 94103

Open 24 hours/ 7 days a week


Westside Community Services (Mental Health Clinic)

415-431-9000

245 11th street San Francisco, CA. 94103

Monday-Friday 7:30 AM - 4 PM