Get the public record of a 911 call

Request the transcript, recording, and records related to a 911 call in San Francisco.

What to do

You can make requests records by email, fax, US mail, and in person

  • Send the completed Request for 911 Records PDF form to
  • You may also fax the request form to 415-558-3869
  • Send by U.S. Postal Service to:  Department of Emergency Management, Attn: Custodian of Records, 1011 Turk Street, San Francisco, CA 94102
  • You may also deliver in person to 1011 Turk Street (there is a drop box in the lobby)

Last updated November 21, 2022