Advancing digital access in San Francisco
Established in 2018, San Francisco Digital Equity helped residents get online, gain digital skills, and get technical support. It focused on communities facing barriers to digital access. Working with City departments and community partners, the program expanded digital access across San Francisco. This work will end due to budget reductions in fiscal year 2025–2026. This page highlights the program’s work, results, and long-term impact.Program Impact
Affordable Housing Internet
SF Digital Equity helped residents access free Internet through the Fiber to Housing Program, with program administration and technical support.
- Processed 6,374 router applications at 107 wired sites
- Resolved 4,120 tech support tickets
- Supported 211 connected sites
Community Computer Access
SF Digital Equity expanded resident access to computers through the Digital Connections Initiative, in partnership with SF Public Library IT, Dev/Mission, and Tech Exchange.
- Refurbished 1,954 devices for community use
- Expanded access through nonprofit, housing, and community partners
- Kept usable devices in service
Digital Skills and Access
SF Digital Equity invested more than $3.6 million in local nonprofit organizations that provided digital access and support across San Francisco.
- Funded 25 projects through 18 community grantees
- Delivered digital skills, devices, help accessing services, and language access
- Reached residents with disabilities, low incomes, language barriers, and families
Digital Access in Chinatown
SF Digital Equity joined the Department of Technology, Chinese for Affirmative Action, and community partners in Chinatown for resident workshops on free, in-home internet for eligible affordable housing.
- Shared translated sign-up and installation information
- Reached SRO families and seniors with free internet options
- Gathered resident feedback for outreach and building planning
Practical AI for Small Business
SF Digital Equity helped organize and host an SF AI Week workshop at SF Main Library on practical and equitable uses of artificial intelligence.
- Brought together small business owners, nonprofits, and community groups
- Showed real-world uses of AI for marketing, operations, and fundraising
- Advanced equitable access to new technology for all San Franciscans
Cybersecurity for Nonprofits
SF Digital Equity collaborated with UC Berkeley’s Center for Long-Term Cybersecurity and City partners on CyberCAN, a survey and public event that highlighted major cybersecurity needs across San Francisco’s nonprofit sector.
- 85% of surveyed nonprofits reported at least one cyber attack in the past two years
- 53% had no full-time IT staff
- 46% identified funding as the biggest barrier to improving cybersecurity
Get Internet
Find free or low cost Internet.
Fiber to Housing Program
Get free Internet for affordable housing. Visit the Fiber to Housing Program website for a list of connected locations.
Broadband for All
Find low-cost internet service, computer offers, and digital skills training in your area. Visit the website to explore available offers.
Internet For All Now
You may qualify for low-cost home internet through an assistance program. Visit our website to search affordable internet plans or learn digital skills.
San Francisco Public Library
Visit the Main Library or any branch location for free Wi-Fi service. Reserve a computer at any library location.
#SFWiFi
Free wireless internet access is available in selected areas and parks around San Francisco. Connect to free Wi-Fi at a nearby location.
Find devices
Buy low-cost devices or borrow from a participating program.
Access Program at SECC
Borrow a laptop or tablet. Attend a digital workshop. Study in a workspace. Visit the Access Program website to learn more.
Tech Exchange
Buy refurbished computers, attend computer classes, and get tech support. Visit the Tech Exchange website to learn more.
Human-I-T
Buy low-cost devices, attend digital literacy classes, and get tech support. Visit the Human-I-T website to learn more.
Learn skills
Discover new skills or get help with technology.
Digital skills and job training
- AT&T ScreenReady offers technology basics, online safety, and digital literacy classes for families and kids. Start learning online.
- Bridge at Main offers programs at the San Francisco Public Library Main Library. Explore programs online.
- Dev/Mission offers tech workforce development, digital skills training, and IT help desk support. Discover free tech programs.
- Goodwill Industries offers training programs and career services through its Job Programs. Explore job programs online.
- Job and career services are available to San Francisco residents through job centers, training programs, and an online jobs portal. Explore job and career services online.
- St. Anthony’s Tenderloin Tech Lab offers computer access and digital skills support to help people build job skills, find resources, and stay connected. Learn more online.
Youth and school resources
- Bayview Hunters Point YMCA offers youth and teen programs for children, teens, and families in Bayview. Discover programs online.
- Five Keys Schools and Programs offers free adult education and support programs to help people build skills and advance their goals. Learn more online.
- Parents for Public Schools of San Francisco helps families navigate school enrollment and access digital tools, resources, and school information. Learn more online.
- Success Centers offers education, employment support, and career pathways for marginalized community members. Learn more online.
- Sunnydale Boys & Girls Club offers academic support, STEM, job readiness, and youth enrichment programs in Sunnydale. Explore programs online.
Seniors and adults with disabilities
- Community Living Campaign offers technology classes, help desks, and support with internet access and devices for older adults and people with disabilities. Learn more online.
- Curry Senior Center offers technology support, wellness services, and community programs for older adults. Learn more online.
- digitalLIFT offers digital skills training, digital inclusion support, and coaching to help people build confidence with technology. Learn more online.
- Felton Tech Squad offers one-on-one tech training, online classes, tech support, and internet access for older adults and people with disabilities. Learn more online.
- PRC offers workforce development, career assessment, skills training, and job search support. Learn more online.
- Self-Help for the Elderly and SF Connected offers free digital literacy classes, personalized tech support, and help with affordable internet for older adults and adults with disabilities. Learn more online.
- SF Tech Council advances digital inclusion for older adults and people with disabilities through collaboration, advocacy, and community partnerships. Learn more online.
Mental health and other resources
- Conard House offers digital literacy support, mental health services, and supportive housing for adults in San Francisco. Learn more online.
- SF Service Guide helps people find food, housing, health care, rental assistance, hygiene services, and other essential resources in San Francisco. Find services online.
- Mental Health Association of San Francisco offers digital literacy and tech support alongside peer support, support groups, workforce training, and other mental health services. Learn more online.
Get tech support
Get help with your devices at a location near you.
Dev/Mission
Dev/Mission offers free tech support, troubleshooting, device setup help, and digital literacy workshops at community locations across San Francisco. Find tech support near you.
Felton Tech Squad
Felton Tech Squad offers tech support, internet access, and training for older adults and people with disabilities. Learn more online.
Resources
Pathway to Tech Careers
Dev/Mission’s Fall Pre-Apprenticeship Cohort helps young people gain technical skills, practical experience, and community support as they prepare for tech careers in San Francisco.
In this video, participants share how support, hands-on learning, and opportunity helped them gain confidence and move toward tech careers.
National Recognition for Digital Equity Leadership
In 2025, the City and County of San Francisco was named a Visionary Digital Inclusion Trailblazer by the National Digital Inclusion Alliance (NDIA), marking the City’s tenth consecutive year of recognition from NDIA. In 2024, San Francisco’s Fiber to Housing program also received the Community Broadband Project of the Year award from the National Association of Telecommunications Officers and Advisors (NATOA).About
San Francisco Digital Equity ensures all residents can take part in a digital society. Our goal is to create a diverse, equitable, and inclusive San Francisco.