Fiber to Housing Program

Free internet access to residents living in affordable housing.

Contact support
fth.support@sfgov.org

Closing the Digital Divide

What we have done

The Department of Technology has connected over 10,000 units since 2018 to free high speed internet.

What we connect

The Fiber to Housing program has connected a variety of properties across San Francisco, spanning single room occupancy hotels, SF Housing Authority managed properties, navigation centers, and learning hubs deploy during the COVID-19 pandemic response.

What we provide

The Fiber to Housing program provides:

  • Wi-Fi connections at upload and download speeds ranging from 100-200 mbps.
  • Wired connections up to 1 gbps upload and download speed.
  • Additional tech support is provided in collaboration with the Mayor's Office of Housing and Community Development.

Note: some connections are limited to 100 mbps due to old building wiring

In this video

Hear from the team about Fiber to Housing work!

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Transcript:

Title Card: Fiber to Housing

Kevin Kohmann, Fiber/Wireless Infrastructure Project Manager:
Digital literacy is something that is severely lacking in our world today, and it takes a lot to understand that — you know — food, water, and shelter have been basic necessities for so long that we forget about Wi-Fi. 

We forget about the connection to the internet, and when you go into these communities and you realize that people aren't even able to load into their homework, they can't talk to their teachers, and really are out of touch with the world around them. 

So by providing them this network and providing them this system, we're able to allow them to keep up in the Modern Age.

Brian Roberts, Policy Analyst Department of Technology:
Folks still were not served by internet throughout the city, and these tended to be low-income people people who lived in affordable housing. People of color, people with limited English, and seniors — all of those are in high concentrations in affordable housing, so we thought — given that we had a fiber network that stretched throughout the city reaching deep into neighborhoods — that would be a perfect opportunity to address the digital divide in San Francisco. 

Jontonette Clark, Clubhouse Director, Greater Visitacion Valley:
The infrastructure that the city installed helped us run our digital program. It played a critical role from the time we opened during COVID until now, so we were able to collaborate with online services that offer tutoring and intense just like school support. 

It also helped us be able to log the kids on for online schooling during COVID, in addition to like now that everybody has switched,
most of their curriculums to online, we can now log the kids onto their online homework, check their grades, in addition to helping parents learn how to use the school system portal. 

Reymon Lachaux, Mayor's Office of Housing and Community Development:
So the Mayor's Office of Housing and Community Development's Office of Digital Equity— our goal and our role in Fiber To Housing
is to ensure that we have all three legs of the three-legged stool. The first leg, rightfully so, is high quality internet connection. We liken the high quality internet connection to the highway. The second leg, I would say, would be high quality devices. This is the car, right? You want to make sure that the specs on the car is up to speed, and lastly you know, it's important to to get kind of that driver's education to learn how to navigate the road and to know the signs to watch out for, in terms of making sure that you're secure while you're surfing the internet — that it's private. And so that's the digital digital literacy piece.

Nas Blaylock, Sunnydale Resident:
Just— in my daily life, I need the Internet just— to just to do pretty much everything. Um, the internet is taking so much control over people's daily lives, including myself, that I just needed— to just need it to get certain jobs done. I need— I need it for my life— I need it. 

Brian Roberts:
This program really seeks to, wherever possible, provide a service that's of equivalent or higher speed and quality as the best commercial service. 

Reymon Lachaux:
We serve all of San Francisco, but we definitely have to be equitable in our distribution of services. So what that means is everybody gets what they need to be successful. 

Brian Roberts:
It's actually one of the most gratifying parts of my work here at Department of Technology. It's really bringing City resources to address, you know, problems faced with our communities with the highest need. 

Evelyn Alvarado, Intern, Department of Technology:
I think it's important because I grew up in a low-income community, and I grew up without internet access, and it was really hard. So I think it's — it's important for everyone to have internet access no matter their income and, maybe one day, they're going to be — there's some kid is going to have internet access from us. It helps with school, helps learn new skills.

Closing Comments:
Fiber to Housing
The San Francisco Department of Technology continues to install and maintain free high-speed internet in communities and organizations throughout the city.

The Mayor's Office of Housing and Community Development provides millions of dollars to community organizations who offer essential digital literacy training to residents.

End Card:
An SFGovTV Original Program
SFGovTV
Copyright 2023 The City and County of San Francisco

View transcript

Fiber to Housing

Locations with wired ethernet connections

Locations with wired ethernet connections

These housing locations have free Internet delivered through fiber-optic and Ethernet cabling in every housing unit. A Wi-Fi router is needed to use this service. If you have your own Wi-Fi router, simply plug it in to the Ethernet wall jack in your unit and begin enjoying free Internet. If you need a Wi-Fi router, please contact your onsite staff to sign up to receive one. 

  1. 100 Appleton Ave, Holly Courts
  2. 1000 Market St, San Cristina 
  3. 1005 Powell St, Parker Hotel
  4. 1009 Howard St, Bill Sorro Community
  5. 1101 Connecticut St, Potrero Block X
  6. 1150 Scott St, Robert B. Pitts
  7. 1174 Folsom St, ŌME
  8. 1204 Mason St, Consorcia Apartments
  9. 1239 Turk St, Willie B. Kennedy
  10. 125 Mason St, 125 Mason Street
  11. 129 Golden Gate Ave, Vera Haile Senior Housing
  12. 1296 Shotwell St, Casa Adelante
  13. 1357-1371 Eddy St, 1357 Eddy St
  14. 1390 Mission St, 10th & Mission Family Housing
  15. 1477 Sunnydale Ave, Casala Apartments
  16. 1525 Grant Ave, Tower Hotel
  17. 1751 Carroll Ave, Dr. Davis Senior Housing
  18. 180 Jones St, 180 Jones
  19. 1855 15th St, Mission Dolores
  20. 200 Randolph St, 200 Randolph/409 Head St
  21. 2060 Folsom St, 2060 Folsom
  22. 2215-2263 48th Ave, 2206-2268 Great Hwy 
  23. 222 Taylor St, Eddy Taylor
  24. 2340 San Jose Ave, Kapuso at the Upper Yard
  25. 246 McAllister St, 246 McAllister St
  26. 2500 Arelious Walker St, Alice Griffith
  27. 2501 Sutter St, Westside Courts
  28. 2828 16th St, Casa Adelante
  29. 3001 24th St, Casa de la Mission
  30. 3138 Kamille Ct, Bernal Dwellings
  31. 363 Noe St, 363 Noe St
  32. 365 Fulton St, Richardson Apartments
  33. 374 5th St, 5th Street Apartments
  34. 385 Eddy St, Hamlin Hotel
  35. 3850 18th St, Mission Terrace
  36. 401 Rose St, Hayes Valley South & North HOPE VI
  37. 410 China Basin St, Mission Bay Block 9
  38. 4101 Noriega St, 4101 Noriega St
  39. 480 Eddy St, Yosemite Apartments
  40. 4840 Mission St, Islais Place Apartments
  41. 5199 Mission St, Crocker Amazon Senior Apartments
  42. 53 Colton St, Jazzie Collins Apartments
  43. 530 Carter St, Carter Terrace
  44. 55 Cravath St, Maceo May
  45. 55 Laguna St, Openhouse Community
  46. 55 Mason St, Ambassador Hotel
  47. 555 Larkin St, aka 500 Turk St
  48. 66 9th St, Edith Witt Senior Community
  49. 681 Florida St, 681 Florida (2070 Bryant St)
  50. 701 Golden Gate Ave, Mary Helen Rogers Senior Community
  51. 735 Davis St, 735 Davis
  52. 75 Dore St, Folsom Dore Apts
  53. 777 Broadway, Bayside Elderly Housing
  54. 78 Johnson St, Star View Court
  55. 838 Pacific Ave, Ping Yuen North
  56. 850 Broderick St, Zygmunt Arendt House
  57. 871 Turk St, Parkview Terraces
  58. 88 Broadway, 
  59. 921 Howard St, 921 Howard St
  60. 937 Ellsworth St, Alemany Apartments
  61. 939-951 Eddy St, Eddy Street Apartments
  62. 95 Laguna St, Marcy Adelman and Jeanette Gurevitch Openhouse Community
  63. 988 Howard St, Plaza Apartments
  64. 990 Pacific Ave, 990 Pacific Ave
  65. 990 Polk St, Polk Street Apartments

Locations with secure Wi-Fi

Locations with secure Wi-Fi

These housing locations have free Internet delivered through onsite Wi-Fi. For instructions on how to access the Wi-Fi, please contact onsite staff.

  1. 1000 Sutter St, Granada Hotel
  2. 1001 Polk St, Next Door Shelter 
  3. 1028 Howard St, 1028 Howard
  4. 1064 Mission St, 1064 Mission
  5. 1101 Fairfax Ave, Hunters View Phase I & II
  6. 1101 Howard St, 1101 Howard
  7. 1105 Oakdale Ave, Hunters Point West
  8. 111 Jones St, 111 Jones St
  9. 1150 3rd St, Edwin M Lee Apartments
  10. 1190 Howard St, SOMA Apartments
  11. 125 Bayshore Blvd, Bayshore Navigation Center 
  12. 1250 Haight St, Buena Vista Terrace
  13. 1251 Turk St, Rosa Parks
  14. 1321 Mission St, The Margot
  15. 1351 Stockton St, 1351 Stockton
  16. 141 Eddy St, West Hotel
  17. 145 Taylor St, Curran House
  18. 1466 Powell St, 1466 Powell
  19. 1483 Mason St, Lady Shaw Senior Center
  20. 1535 Jackson St, 1535 Jackson St
  21. 1550 Sunnydale Ave, Sunnydale Community Center
  22. 1661 15th St, Gubbio Project
  23. 170 Brookdale Ave, Sunnydale
  24. 174 Ellis St, Maria Manor
  25. 1750 McAllister St, Rachel Townsend Apartments
  26. 180 Turk St, Antonia Manor
  27. 1826 25th St, SFHA Potrero Hill
  28. 190 Coleridge St, Coleridge Park Homes
  29. 1925 Evans St, Bayview SAFE Navigation Center
  30. 201 Turk St, 201 Turk
  31. 214 Haight St, Walden Adolescent
  32. 217 Eddy St, Franciscan Towers
  33. 2176 Mission St, Star Hotel
  34. 22 S Park St, Hotel Madrid
  35. 220 Golden Gate Ave, Kelly Cullen Community
  36. 227 Bay St, 227 Bay St
  37. 230 Eddy St, Alexander Residences
  38. 238 Eddy St, Windsor Hotel
  39. 242 Hahn St, 290 Malosi (Sunnydale - Block 6)
  40. 25 Sanchez St, 25 Sanchez Apartments
  41. 250 Kearny St, 250 Kearny
  42. 260 Golden Gate Ave, Hamilton Family Shelter
  43. 3101 Mission St, Bernal Gateway Apartments
  44. 320-330 Clementina St, Clementina Tower
  45. 34 6th St, Seneca Hotel
  46. 34 Turk St, Dalt Hotel
  47. 350 Ellis St, Ellis Gardens
  48. 407 9th St, Harbor House
  49. 430 Turk St, Sala Burton Manor
  50. 440 Eddy St, Jefferson Hotel 
  51. 455 Bay St, North Beach Place
  52. 462 Duboce Ave, 462 Duboce Ave
  53. 500 Raymond Ave, John King Senior Community
  54. 519 Ellis St, Senator Hotel
  55. 520 S Van Ness Ave, Mission Hotel
  56. 525 5th St, Multi-Service Center South
  57. 534 Broadway , Swiss American Hotel
  58. 555 Beale St, Embarcadero Navigation Center
  59. 650 Eddy St, Arnett Watson Apartments
  60. 657 Clay St, Clayton Hotel
  61. 665 Clay St, 665 Clay St
  62. 680 Bryant St, Bryant Navigation Center
  63. 680 Florida St, Mosaica Family and Senior Apartments
  64. 770 O’Farrell St, Edgeworth Hotel
  65. 788 Kirkwood Ave, Hunters Point East
  66. 810 Battery St, Broadway Family Apartments
  67. 833 Kearny St, 833 Kearny
  68. 848 Kearny St, International Hotel
  69. 888 Post St, TAY Navigation Center
  70. 890 Hayes St, Walden House
  71. 90 Kiska Rd, Westbrook
  72. 909 Geary St, Hartland Hotel
  73. 937 Clay St, 937-949 Clay St
  74. 940 Washington St, Gum Moon

Fiber to Housing Support

Are you a resident living at one of the Fiber to Housing property locations? Get internet assistance Monday - Friday, between 9 AM - 5 PM by:

About

Fiber to Housing is a collaboration between the City and County of San Francisco's Department of Technology and the Mayor's Office of Housing and Community Development. Fiber to Housing bridges the digital divide by bringing free high-speed Internet to residents in affordable housing.

 

Departments

Department of Technology
Mayor's Office of Housing and Community Development