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Fiber to Housing Program

Department of Technology
Map of all FTH Locations & Technicians

Free internet access to residents living in affordable and supportive housing.

fth.support@sfgov.org

Closing the Digital Divide

What we connect

The Fiber to Housing program has connected a variety of properties across San Francisco, spanning affordable and supportive housing locations, navigation centers, rehab centers and other locations that benefit the community.

What we have done

The Department of Technology has connected over 24,000 units since 2018 to free high speed internet.

What we provide

The Fiber to Housing program provides:

  • Wi-Fi connections at upload and download speeds ranging from 100-500 mbps.
  • Wired connections up to 1 gbps upload and download speed.
  • Additional tech support is provided in collaboration with the Mayor's Office of Housing and Community Development.

Note: some connections are limited to 100 mbps due to building wiring limitations

Outages & Maintenance

Current Outages:

  • There are currently no outages we are aware of or any scheduled maintenance.

To report outages:

We are currently working at limited staffing capacity.

Before reporting an outage please check for any PG&E power outages in your area before contacting us

PG&E Outage Map

Please include your name, address (housing location) unit # (if applicable)

Housing locations with FREE high-speed internet

Locations with wired ethernet connections

If you live in one of the places on the list below, you need a free, City-provided router to connect to the Internet. Talk to your property manager or resident services to find out how to get one.

  1. Aarti Hotel / 391 Leavenworth St
  2. Abigail Hotel / 246 McAllister St
  3. Alice Griffith / 2500 Arelious Walker Dr
  4. Alemany Apartments / 937 Ellsworth St
  5. Ambassador Hotel / 55 Mason St
  6. Bayside Elderly Housing / 777 Broadway
  7. Bill Sorro Community / 1009 Howard St
  8. Broadway Cove Family/ 88 Broadway
  9. Broadway Cove Senior 735 Davis St
  10. Casa Adelante - 1296 Shotwell St
  11. Casa Adelante - 2060 Folsom St
  12. Casa Adelante - 2828 16th St / 1990 Folsom
  13. Casa de la Misión / 3001 24th St
  14. Carter Terrace / 530 Carter St
  15. Casala Apartments / 1477 Sunnydale Ave
  16. City Gardens / 333 12th St
  17. Clayton Hotel / 657 Clay St
  18. Consorcia Apartments / 1204 Mason St
  19. Crocker Amazon Senior Apartments / 5199 Mission St
  20. Dr. Davis Senior Housing / 1751 Carroll Ave
  21. Dorris M Vincent / 275 Coleman
  22. Eddy Street Apartments / 939-951 Eddy St
  23. Eddy Taylor / 222 Taylor St
  24. Edith Witt Senior Community / 66 9th St
  25. Ellis Street Apartments / 864 Ellis St
  26. EVE Community Village / 1108 & 1192 Connecticut St
  27. Fell St Apartments / 333 Fell
  28. Folsom & Dore Apartments / 75 Dore St
  29. Francis of Assisi Community / 145 Guerrero
  30. Hamlin Hotel / 385 Eddy St
  31. Hayes Valley North & South / 401 Rose St
  32. Holly Courts / 100 Appleton Ave
  33. HomeRise at Mission Bay / 410 China Basin St
  34. Hunters View Phase III / 87 Memory Lane & 111 Memory Lane
  35. Islais Place Apartments / 4840 Mission St
  36. Jazzie Collins Apartments / 53 Colton St
  37. John King Senior Community / 500 Raymond Ave
  38. Kapuso at the Upper Yard / 2340 San Jose Ave
  39. Le Centre / 42 Otis St
  40. Maceo May / 55 Cravath St
  41. Market Heights Apartments / 1000 Tompkins
  42. Mary Helen Rogers Senior Community / 701 Golden Gate Ave
  43. Mission Creek Senior Community / 225 Berry St
  44. Mission Dolores Apartments / 1855 15th St
  45. Mission Terrace / 3850 18th St
  46. Notre Dame Senior Plaza / 347 Dolores St
  47. Openhouse Community / 95 Laguna St & 55 Laguna St
  48. Oscar James Residences / 151 & 351 Friedel
  49. OME / 1174 Folsom
  50. Parker Hotel / 1005 Powell St
  51. Parkview Terraces / 871 Turk St
  52. Ping Yuen North / 838 Pacific Ave
  53. Ping Yuen Center / 795 Pacific Ave & 711 Pacific Ave
  54. Ping Yuen West / 895 Pacific Ave
  55. Ping Yuen East / 655 Pacific Ave
  56. Plaza Apartments / 988 Howard St
  57. Polk Street Apartments / 990 Polk St
  58. Potrero Block X / 1101 Connecticut St
  59. Richardson Apartments / 365 Fulton St
  60. Robert B. Pitts / 1150 Scott St
  61. San Cristina / 1000 Market St
  62. San Jules / 1357-1371 Eddy St
  63. Shirley Chisholm Village / 1360 43rd Ave
  64. Sophie Maxwell Building / 1212 Maryland
  65. Star View Court / 78 Johnson St
  66. St. Claire Residences / 585 Geary
  67. St. Francis of Assisi Senior Community/ 145 Guerrero
  68. Sunnydale - Nia / 1533 Sunnydale Ave
  69. Sunnydale - Amani / 1529 Sunnydale Ave
  70. Sunnydale Block 6 / 290 Malosi & 270 Malosi
  71. The Kelsey Civic Center / 240 Van Ness
  72. Tower Hotel / 1525 Grant Ave
  73. Transbay Block 2 West / 272 Folsom St
  74. Veterans Commons / 150 Otis St
  75. Vera Haile Senior Housing / 129 Golden Gate Ave
  76. Westside Courts / 2501 Sutter St
  77. Willie B. Kennedy / 1239 Turk St
  78. Yosemite Apartments / 480 Eddy St
  79. Zygmunt Arendt House / 850 Broderick St
  80. 78 Haight
  81. 10th & Mission Family Housing / 1390 Mission St
  82. 1035 Van Ness Ave (currently under renovation)
  83. 125 Mason St
  84. 1633 Valencia
  85. 180 Jones St
  86. 200 Randolph
  87. 2206 Great Highway
  88. 2550 Irving St
  89. 363 Noe St
  90. 383 6th Ave (Formerly 4200 Geary)
  91. 400 China Basin St
  92. 4101 Noriega St
  93. 528 Natoma St
  94. 555 Larkin St
  95. 681 Florida St
  96. 921 Howard St
  97. 5th Street Apartments / 374 5th St
  98. 7th and Brannan / 600 7th St

Locations with secure Wi-Fi

These housing locations have free WiFi. Talk to your property manager or resident services to find out how to connect.

  1. Alexander Residences / 230 Eddy St
  2. Antonia Manor / 180 Turk St
  3. Arnett Watson Apartments / 650 Eddy St
  4. Auburn Hotel / 481 Minna St
  5. Barcelona Apartments / 270 Turk St
  6. Bayview SAFE Navigation Center / 1925 Evans St
  7. Bayshore Navigation Center / 125 Bayshore Blvd
  8. Bernal Gateway Apartments / 3101 Mission St
  9. Bristol Hotel / 56 Mason St
  10. Bryant Navigation Center / 680 Bryant St
  11. Buena Vista Terrace / 1250 Haight St
  12. Cameo Apartments / 481 Eddy St
  13. Casa Esperanza / 3061 16th St
  14. Civic Center Residence / 44 McAllister St
  15. Clementina Towers / 320 Clementina St
  16. Clayton Hotel / 657 Clay St
  17. Coleridge Park Homes / 190 Coleridge St
  18. The Commons (Tiny Homes) / 2177 Jerrold Ave
  19. Curran House / 145 Taylor St
  20. Dalt Hotel / 34 Turk St
  21. Dorothy Day Community / 54 McAllister St
  22. Edgeworth Hotel / 770 O’Farrell St
  23. Edwin M Lee Apartments / 1150 3rd St
  24. Ellis Gardens / 350 Ellis St
  25. Franciscan Towers / 217 Eddy St
  26. Gran Oriente Hotel / 106 S Park St
  27. Granada Hotel / 1000 Sutter St
  28. Gum Moon Women's Residence Hall / 940 Washington St
  29. Hamilton Family Shelter / 260 Golden Gate Ave
  30. Harbor House Family Shelter / 407 9th St
  31. Hartland Hotel / 909 Geary
  32. Hotel Madrid / 22 S Park St
  33. Hunters Point East / 788 Kirkwood Ave
  34. Hunters Point West / 1105 Oakdale Ave
  35. Hunters View Phase I / 1101 Fairfax
  36. Hunters View Phase II / 901 Fairfax
  37. International Hotel / 848 Kearny St
  38. Jefferson Hotel / 440 Eddy St
  39. Jon W. Paulson Veterans Community / 1030 Girard
  40. Junipero Serra House / 926 Fillmore St
  41. Kelly Cullen Community / 220 Golden Gate Ave
  42. Klimm Apartments / 460 Ellis St
  43. Lady Shaw Senior Center / 1483 Mason St
  44. Laguna Honda Hospital (Patient Wi-Fi) / 375 Laguna Honda Blvd
  45. Maria Manor / 174 Ellis St
  46. Mayfair Hotel / 626 Polk St
  47. Minna Lee Hotel / 149 6th St
  48. Mission Family Apartments / 1036 Mission St
  49. Mission Hotel / 520 S Van Ness Ave
  50. Mission Inn / 5630 Mission
  51. Mosaica Family and Senior Apartments / 680 Florida St
  52. Multi-Service Center South / 525 5th St
  53. Next Door Shelter / 1001 Polk St
  54. North Beach Place / 455 Bay St
  55. O'Farrell Towers / 477 O'Farrell St
  56. Pacific Bay Inn / 520 Jones St
  57. Park View / 102 S Park St
  58. Plaza and Ramona Apartments / 250 McAllister St & 260 McAllister St
  59. Plaza East Community Room and Youth Center / 1300 Buchanan St
  60. Potrero Hill Terrace (#SFWiFi) / 1826 25th St
  61. Rachel Townsend Apartments / 1750 McAllister St
  62. Ritz Hotel / 216 Eddy St
  63. Rosa Parks / 1251 Turk St
  64. Sala Burton Manor / 430 Turk St
  65. Senator Hotel / 519 Ellis St
  66. Seneca Hotel / 34 6th St
  67. SOMA Apartments / 1190 Howard St & 1180 Howard St
  68. St. John the Evangelist Church (Gubbio Project) / 1661 15th St
  69. Stanford Hotel / 250 Kearny St
  70. Star Hotel / 2176 Mission St
  71. Sunnydale (#SFWiFi) / 170 Brookdale Ave
  72. Sunnydale Community Center / 1530 Sunnydale Ave
  73. Swiss American Hotel / 534 Broadway
  74. TAY Navigation Center / 888 Post St
  75. The Camelot / 124 Turk St
  76. The Margot / 1321 Mission St
  77. The Le Nain / 730 Eddy St
  78. Turk & Eddy Apartments / 165 Turk & 249 Eddy St
  79. Walden Adolescent - 214 Haight St
  80. Walden House - 815 Buena Vista Ave
  81. Walden House - 890 Hayes St
  82. West Hotel / 141 Eddy St
  83. Westbrook / 90 Kiska Rd
  84. Windsor Hotel / 238 Eddy St
  85. Women's Hope / 2261-2263 Bryant St
  86. 25 Sanchez St
  87. 1028 Howard St
  88. 1064 Mission St
  89. 1101 Howard St
  90. 111 Jones St
  91. 1370 California St
  92. 1535 Jackson St
  93. 227 Bay St
  94. 462 Duboce Ave
  95. 665 Clay St
  96. 833 Kearny St
  97. 847 Clay St
  98. 937 Clay St
  99. 1351 Stockton St
  100. 1466 Powell St

Signing Up for a Wired Connection

Live in one of the locations with a wired ethernet connection and interested in signing up?

Please visit:

https://digital.forms.sf.gov/fth-router-app

Having Trouble With The Internet at One of Our Locations?

We are currently operating with limited staffing capacity. We try to respond to these requests as soon as possible. We troubleshoot both routers and Wi-Fi.

Please visit:

https://digital.forms.sf.gov/fth-support

#SFWiFi

In conjunction with the Fiber to Housing program, we also offer free public Wi-Fi at select community locations, including parks and recreation centers throughout the city.

To learn more about available locations and access details, please visit:
https://www.sf.gov/sfwifi

Chinatown Connected

Highlighting Recent Work In Chinatown

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Hear from the team about Fiber to Housing work!

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About

Fiber to Housing is a collaboration between the City and County of San Francisco's Department of Technology and the Mayor's Office of Housing and Community Development. Fiber to Housing bridges the digital divide by bringing free high-speed Internet to residents in affordable housing. Watch this video to learn more Good Government 2023 Award

Partner agencies

Mayor's Office of Housing and Community Development

Related

Contact information

Phone

FTH Support Line628-652-5888
We are currently operating with limited staffing capacity and can only respond to voicemails at this time.

Email

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