Our vision

Our dedicated and knowledgeable staff will provide professional, effective customer service using clear processes and consistent standards to build trust, provide accountability, and safeguard the public.

Our mission

Under the direction and management of the seven-member citizen Building Inspection Commission, the Department of Building Inspection (DBI) oversees the effective, efficient, fair and safe enforcement of the City and County of San Francisco's Building, Housing, Plumbing, Electrical, and Mechanical Codes, along with the Disability Access Regulations.

Our values & commitments

Customer Focus 

  • Be a customer-centric organization that provides timely, efficient, predictable, and consistent services to our customers; effectively communicates with them; and responds to their information needs.

Professionalism 

  • Leverage our highly qualified and knowledgeable staff to deliver high quality services with competence and skill.

Integrity 

  • Adhere to our ethical obligation to the public and protect the integrity of our services.

Supportive Work Environment 

  • Maintain a desirable workplace that encourages organization-wide communication and collaboration, empowerment of our managers & supervisors, and professional development and training of personnel at all levels of our department.

Diversity, Equity, Inclusion & Belonging 

  • Foster a culture of respect, inclusion and belonging and promote diversity and equity at all levels of the organization.

Transparency & Accountability 

  • Be a data-driven organization that establishes and utilizes relevant metrics and measures our performance; communicate the results (favorable or unfavorable) to internal and external stakeholders.

Background

DBI was created by voter referendum under Proposition G in 1994. The charter amendment established the body known as the Building Inspection Commission (BIC) which was designed to provide representation for the various communities which interact with the Building Department.

Organization

The Building Inspection Commission provides policy direction to the Department of Building Inspection.

DBI is managed by Director Patrick O'Riordan, who reports to the Building Inspection Commission.

Director O'Riordan is supported by Christine Gasparac, Assistant Director; Matthew Green, Acting Deputy Director of Inspection Services; Alex Koskinen, Deputy Director of Administrative Services, and Neville Pereira, Deputy Director of Permit Services.

Download our organizational chart and our staff directory.

Sections and divisions

Permit services

Permit Services is responsible for all steps of permit issuance. Our services ensure that proposed construction meets all safety requirements in a timely professional manner.

Plan Review Services is responsible for review and approval of all permit applications to assure that proposed construction work meets accessibility, life and structural safety requirements of the code.

Technical Services focuses on code interpretation, code and policy review and development, major emergency response planning and representation at the Board of Appeals, the Code Advisory Committee, the Public Advisory Committee, and other official bodies.

Inspection services

Inspection Services inspects buildings for compliance with code requirements, permit scope, and responds to building complaints. Learn more about divisions within Inspection Services.

Code Enforcement investigates complaints of building code violations and compels building owners to fix the violations.

Administration services

Records Management stores, maintains, and makes available records of buildings, including plans, permit applications, and job cards.

Management Information Services's functions are to archive and safeguard DBI's data; to manage network access to files and data; to scan, digitize and store plans, documents and drawings on the network; to develop and maintain an extensive client-server database to support the permitting functions and related complaint and inspection tracking functions; to supply software for common office applications, including: word processing, spreadsheet, database, presentation, telecommunications, and desktop layout; to install, repair, upgrade and maintain desktop computer equipment and peripherals, including printers, plotters, scanners; to provide daily HelpDesk support for computer-related problems, to assist end-users in graphic projects; provide in-house training; research technical issues; and to provide custom reports both for the public and DBI management.

Finance services provide support to the Department in the areas of fiscal management, purchasing, and business analysis. This consists of budget preparation and reconciliation; revenue management; controlling labor and non-labor expenditures, capital expenditures and work order expenditures; accounts payable; performing internal audits, and employee claims management. In the area of purchasing, the division is involved in procuring materials and supplies; vendor identification and interfacing; and contract administration. The division also provides needs and operations analysis, revenue/expenditure analysis, and develops office policies and procedures.