Agency
Behavioral Health Services (BHS) Compliance Unit
We are one of the compliance units within the larger SFDPH Office of Compliance & Privacy Affairs (OCPA). We implement a compliance program across Behavioral Health Services to prevent, detect and remediate non-compliance with healthcare laws and regulations.

OCPA Newsletter "Compliance and Privacy Matters" (June 2026)
Read OCPA's latest edition of Compliance and Privacy Matters on Understanding 42CFR Part 2 (Protecting Substance Use Disorder (SUD) InformationCompliance and Privacy Matters - June 2026Routine Monitoring & Auditing
A team of auditors use structured protocols to monitor healthcare claims for overpayments, fraud, waste and abuse
Provider Credentialing and Screening
A team of credentialing staff use screening and enrollment processes to verify and credential behavioral health staff and administrators
BHS Program Integrity & Compliance Workgroup
Our monthly provider meeting with sign up info and meeting materials
Resources and References
Our training materials and "frequently visited resources"
About
Our BHS Compliance Unit implements a compliance program as part of the larger San Francisco Department of Public Health Office of Compliance and Privacy Affairs (SFDPH-OCPA) program.
The Compliance and Privacy Toll-Free Hotline for SFDPH is 855-729-6040 and calls may be made confidentially and anonymously. Always remember - - SFDPH has a strict non-retaliation policy.
BHS Compliance Staff
Andre Pelote, MPACompliance ManagerPrincipal Administrative Analyst
Claudia Pinto, RHITAuditorMedical Records Technician Supervisor
Michaelo Rosso, LMFTClinical AuditorSenior Behavioral Health Clinician
Rita Wu, RHITAuditorMedical Records Technician Supervisor
Carla Love-Washington, CPCSCredentialing SpecialistMedical Staff Services Department Specialist
Felicia Davis, CPCSCredentialing SpecialistMedical Staff Services Department Specialist
Lilia Barajas LopezCompliance AnalystAdministrative Analyst
Teresita (Tessie) FranciscoAdministrative AssistantSenior Clerk