DATA STORY

311 service requests by neighborhood

The number of service requests related to Street and Sidewalk Maintenance standards received between July 2023-June 2024.

Controller's Office

Background on 311 services

The 311 Customer Service Center provides support to the City’s residents for a variety of non-emergency requests from street and sidewalk cleaning to parking enforcement. Several service categories in 311 mirror issues we track in the Citywide survey, including litter, dumping, graffiti, and feces. 

We examined 311 service categories to see how frequently reported issues compared with a few survey categories at the Citywide and neighborhood level. 

311 service requests by neighborhood

Use this map to see how many service requests the City received through 311 from January 1, 2022 to June 30, 2024.. Filter the data by selecting the type of service request in the drop down below.

Street and Sidewalk Maintenance Program

Partner agencies