STEP-BY-STEP

CareLink agreement

Learn which legal agreement(s) your organization needs to qualify for CareLink access

Department of Public Health

To qualify for SFDPH CareLink, external organizations must have a data sharing or system access agreement in place with DPH

Learn more about data sharing at DPH

1

Does someone at your location already have CareLink?

Yes: Your location's legal agreement has already been confirmed.  The CareLink site administrator or DPH manager for your location or program can arrange access for you. 

No: Go to next question

2

Will the new access be on behalf of DPH and/or necessary to perform services contracted by DPH?

Yes:  Work with your DPH business sponsor or contract manager to ensure the existing legal agreement includes the correct terms for the access you are seeking.  The contract may need to be amended before you can submit a request for CareLink access.  

If/when the contract for this work includes CareLink access, go to question 4.

No: Go to next question

3

Will the new access be on behalf of your organization, and not related to services paid for by DPH?

Yes: Work with your DPH business sponsor to document and submit your use case for approval. Once approved, you will receive an e-mail with instructions and a link to initiate the necessary legal agreement (SAA).

Once the legal agreement (SAA) has been signed, go to next question.

No: Go to next question

4

Do you have a legal agreement with SFDPH that includes CareLink access in the terms?

Yes:  

No: If none of the options above apply, CareLink may not be right for you. Check out our other clinical data exchange solutions.