RESOURCE COLLECTION

Deaf, deaf, deafened and Hard-of-Hearing

The Deaf, deaf, deafened and hard-of-hearing community is diverse.

Office on Disability and Accessibility

The diversity of the hearing loss community

There are variations in the cause and degree of hearing loss, age of onset, educational background, communication methods, and how individuals feel about their hearing loss.

Understanding and respecting this diversity is key to fostering an inclusive and supportive environment for all members of the Deaf, deaf, deafened and hard-of-hearing community. It's about recognizing the unique experiences and needs of each individual and ensuring that systems and services are equipped to accommodate and embrace this diversity.  

The term "Deaf" with a capital "D" is used specifically to refer to individuals who are part of the Deaf community, which is a cultural and linguistic group. A culturally Deaf person’s first and/or primary language is a signed language and therefore signed language interpretation services are required. 

The terms "hard-of-hearing", "deaf" and "deafened" refer to individuals who have varying degrees of hearing loss and typically use spoken language as their primary mode of communication and may have little or no cultural affiliation with the Deaf community.  They may use speech, lip reading, speech reading, reading captions or a printed transcriber to communicate.

Welcome message from Mayor Daniel Lurie

Resources

Communication Card for interacting with Deaf and Hard of Hearing persons

Communication Card - 8.5x11

San Francisco Office of Small Business & Office on Disability and Accessibility

Best Communication Practice Guidelines

National Association of the Deaf (NAD) Conference June 30 - July 5, 2026

National Association of the Deaf (NAD) Conference June 30 - July 5, 2026

Resources for Communicating with People Who Are deaf, Deafened, Hard of Hearing, or Have Hearing Loss

City Resources for interacting with persons who are deaf, deafened and hard-of-hearing or have hearing loss

San Francisco Police Department: Effective Communication with Deaf and Hard of Hearing Individuals

San Francisco Police Department - Interactions with Deaf and Hard of Hearing Individuals

Free ASL Classes at San Francisco Pubic Library - Deaf Services Center

Flyer from Deaf Services Center

Have comments or feedback?

Email us at oda@sfgov.org