SERVICE

Report a missed street cleaning route

Report street cleaning that did not happen at the scheduled time

What to know

Response time

Within 8 hours

What to do

1. Fill out a form

Tell us where and when the street cleaning route was missed.

We will need:

  • The location. An exact address is required, you can provide any address along the missed street cleaning route.
  • The date of the scheduled street sweeping that was missed

2. Track your case

After you report, you will get a tracking number from 311. You can use this number, and your email address if provided, to track your case online.

Supporting information

Other ways to report

Call 311 to make a report

415-701-2311 if calling from outside San Francisco

For TTY, press 7

Use our Mobile App

Download our mobile app to report a problem and track your request! Available on Android or iOS.

Learn more about the SF311 mobile app.

Get help

Phone

311
415-701-2311 if you are calling from outside of San Francisco For TTY, press 7