What to do
If someone needs medical help right away or is hurting themselves or others, call 911.
If an entrance or sidewalk is blocked by a person or an encampment, call non-emergency police at 415-553-0123.
1. Fill out a form
We will need:
- The location
- Description
- Your name
- Your email
- Your phone number
Include a photo (from a safe distance) for faster response.
2. Track your case
After you report, you will get a tracking number from 311. You can use this number, or your email address, to track your case online or on the SF311 mobile app.
Phone
Phone
Call 311 to make a report
415-701-2311 if calling from outside San Francisco
For TTY, press 7
Mobile App
Last updated June 21, 2024