Controller's Office Systems Division

The Systems division manages applications that deliver mission-critical services across City departments.

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What We Do

The Systems Division of the Controller’s Office manages the City and County of San Francisco’s Enterprise Oracle and PeopleSoft Applications, which include Oracle Interaction Hub, PeopleSoft Human Capital Management (HCM), PeopleSoft Financials and Supply Chain Management (FSCM), PeopleSoft Enterprise Learning Management (ELM), and Oracle Business Intelligence.  The division also manages non-Oracle applications including Sherpa Budget Formulation & Management (BFM).  These applications are branded locally as our:

  • SF Employee Portal
  • SF People & Pay
  • SF Financials
  • SF Procurement
  • SF Learning
  • SF Reports and Analytics
  • SF Budget

Collectively, these applications provide a robust, integrated platform that delivers mission-critical services to 55 City Departments, eliminating the need for hundreds of independent legacy systems and customized applications. The division serves over 35,000 active City employees, 75,000 retirees and 25,000 City vendors (bidders and suppliers). Peripheral and legacy applications also leveraged by the division include Oracle Identify & Access Management, Phire Architect, Control-M, and FreshWorks. The technology implemented and maintained by the Systems Division provides standardization, transparency, and efficiency for the City’s crucial business processes. Users are fully supported to ensure adoption of these interconnected functionalities. 

Related City Resources

  • SF City Partner: Explore opportunities to do business with the City
  • SF Open Book: Your transparency portal to San Francisco’s budget, fiscal, economic health, and so much more through DataSF’s Open Data website
  • Office of Contract Administration: We help the City procure goods and services to provide residents with essential government services
  • Department of Human Resources: We oversee hiring for the City of San Francisco, including special job and careers programs
  • Department of Technology: We provide innovative technology services that are resilient and secure to deliver equitable public services 
Last updated May 10, 2023