SERVICE

DPH Quality Management (QM)

Risk management, patient safety, infection control, data center, regulatory affairs, medical staff service.

What to know

About:

The DPH Quality Management (QM) Team oversees the following sub-departments:

  • Regulatory Affairs 
  • Risk Management 
  • Patient Safety
  • Performance Improvement 
  • Data Center 
  • Medical Staff Service 
  • Infection Control

When should I contact QM & what types of questions does QM answer?

Please contact QM if you have questions about the following:

  • Hospital surveys 
  • Policy and procedures / Regulations 
  • Claims 
  • Data requests / Data reporting 
  • Quality metrics 
  • Harm Dashboards / SAFE reports (formerly Unusual Occurrence) 
  • Performance improvement and patient safety 
  • Licensing / Credentialing 
  • Evaluating risks to reduce injury/ incidents 
  • Root Cause Analysis 
  • Provider verifications 
  • Product recall 
  • Litigation cases 
  • Probates 
  • Medical Staff Bylaws / Governing Bylaws 

(Note that this is not an inclusive list of reasons to contact QM.)

QM Contact Info

In your email, please include your first name, last name, DSW#, and work location, thank you.

ZSFG/Central/Other Divisions/Clinics QM: 

LHH QM: