Digital Services

We transform how residents interact with the City by building services designed around the people that use them.

A view looking up at the lit front facade of San Francisco City Hall at dusk, with a brilliant purple and pink sky in the background.
“Sunset over City Hall” by Sergio Ruiz, CC BY
Digital Accessibility and Inclusion Standard

From November 2021, all new City websites, online applications, and digital content are required to:
Follow SF's equitable design requirements
Write all vital information at or below a 5th grade level
Translate all vital information by humans


There are no upcoming events right now.


San Francisco Digital Services works with other City departments to improve public services. We’re re-thinking how public services are designed, by understanding what our users need and building with an agile approach.

We're working on critical issues like affordable housing and building permits.




Cyd Harrell
Chief Digital Services Officer
Jane Gong
Deputy Chief Digital Services Officer


Digital Services

1 Van Ness Ave, 2nd Floor
San Francisco, CA 94103
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