DATA STORY

Ambulance patient offload times

Ambulance patient offload times (APOT) across San Francisco hospitals.

Systemwide APOT by month

APOT stands for Ambulance Patient Offload Time. This time starts when an ambulance arrives at the emergency room to drop off a patient. It ends when the patient is moved to the emergency gurney, bed, or room, to get care from the emergency department. In California, the standard is for 90% of ambulance patient offload time to be 30 minutes or less.

The chart below shows if San Francisco hospitals are meeting the standard. The blue line shows the 90th percentile offload time. To meet the standard, the blue line on the chart needs to stay below the orange line.

Data notes and sources

EMS staff use the California EMS Information System to record APOT data. The data may be updated when more information is available.

List of abbreviated and full hospital names:

Chinese (Chinese Hospital)
CPMC - Davies (California Pacific Medical Center - Davies)
CPMC - Mission Bernal (California Pacific Medical Center - Mission Bernal)
CPMC - Van Ness (California Pacific Medical Center - Van Ness)
Kaiser (Kaiser Permanente San Francisco Medical Center)
Saint Francis (Saint Francis Memorial Hospital)
St. Mary's (St. Mary's Medical Center)
UCSF - Mission Bay (University of California, San Francisco Medical Center - Mission Bay)
UCSF - Parnassus (University of California, San Francisco Medical Center - Parnassus)
VA (Veterans Administration Medical Center)
ZSFG (Zuckerberg San Francisco General Hospital and Trauma Center)

View source data

APOT by hospital

The chart below shows how offload times vary by hospital. The light blue bars show patients who were moved in 30 min or less and met the state standard. Patients in other categories waited more than 30 min.