CAMPAIGN
Behavioral Health Services Provider Portal
CAMPAIGN
Behavioral Health Services Provider Portal

Tools for our community of providers
Find information and resources designed for individual and group practices, contracted partners, county-run programs, and peers that support people who access the City and County of San Francisco’s Behavioral Health ServicesResources
Policies and procedures
Plans and reports
Quality Assessment and Performance Improvement Plans and Evaluation Reports
Work plans for the Mental Health Plan and Substance Use Disorder programs in accordance with contractual, state, and federal guidelines.
Client satisfaction reports for Behavioral Health Services (BHS)
Satisfaction surveys capture feedback from adult and older adult as well as children, youth and families in mental health treatment programs and adult and youth in substance use treatment programs.
Guidelines, templates, and forms
BHS Quality of Care Reporting Form
Quality of Care Report Form for Behavioral Health Services (BHS) providers.
CANS and ANSA quality improvement and measurement documents
Reports, manuals, and rating sheets for Child and Adolescent Needs and Strengths (CANS) and Adult Needs and Strengths Assessment (ANSA).
Medication guidelines
Guidelines and resources for clinicians and clients to understand how to safely use behavioral health medications.
Notice of adverse benefit determination documents
BHS provider templates, additional notices, and decision guide for informing Medi-Cal members of an adverse benefit determination.
Sedative-hypnotic medication guidelines
Guidelines for clinicians and patients to understand how to safely use sedative-hypnotic medications.
Substance use disorders medication prescribing resources
Guidelines for clinicians and patients to understand how to safely treat various substance use disorders.
Clinical practice guidelines
Guidance on evidence-based and best practices for San Francisco Department of Public Health Behavioral Health Services providers.
Billing and documentation
Electronic health record support and resources
Beneficiary handbooks and provider directories
Mental health and substance use disorder member handbooks
Review the City and County of San Francisco's mental health and substance use disorder member handbooks to learn more about your benefits and how to get care.
Mental Health and Substance Use Disorder Provider Directories
The provider directories help members find information about our plan's in-network providers.