Request proof of your public benefits

Contact the Human Services Agency to get your benefits verification letter.

What to do

Gather your information

To request your digital public benefits verification letter, you will need to provide: 

  • your name, 
  • address,
  • date of birth,
  • and the types of benefits you need to verify in your letter.

If you want a paper copy of your letter, you need to ask for it when you make contact with the Human Services Agency. 

Email or call to request your letter

Email the Human Services Agency at You can also call 415-557-6425.

Public benefits verification letters are from the Human Services Agency (HSA). They are confidential paper records, mailed only to the direct recipients of benefits.

What happens next

After you send your email request, HSA reviews it. After review, you will get a digital copy of your benefits verification letter by email. This can take up to 5 business days.

Special cases

Helping someone else

Helping someone else

You can help someone else get their digital benefits verification letter. To do this, you must attach proof of consent from that person in the request to the email.


Get help

Last updated October 3, 2023