SERVICE

Submit a parks related request

Report a problem or request service inside of a San Francisco park, playground, recreation facility, or sports facility

What to know

Response time

Varies. Usually within 5 business days. 

What you can report or request

  • Facility lockout
  • Gardening services
  • Graffiti problems
  • Irrigation and flooding problems
  • Lost and found
  • Pathway problems
  • Rules violations
  • Signage issue
  • Structure and equipment issues
  • Trash or dumping
  • Tree problems

What to do

1. Fill out a form

Tell us what your park related request is about. 

We will need:

  • The location of the park
  • The type of request or problem

Include a description and photo to assist with response. 

Report

2. Track your case

After you report, you will get a tracking number from 311. You can use this number, and your email address if provided, to track your case online or on the SF311 mobile app. 

Expected Response Time

Most park requests will be inspected within 1 business day, including:

  • Facility lockout
  • Irrigation and flooding
  • Lost and found
  • Rules violation
  • Trash and dumping

Other park requests can take longer:

  • Gardening request: 2 business days
  • Graffiti: 2 business days
  • Signage issue: 2 business days
  • Structure or equipment issue: 2 business days
  • Pathway issue: 5 business days
  • Trash or dumping: varies
  • Tree issues: varies

Supporting information

Other ways to report

Call 311 to make a report

415-701-2311 if calling from outside San Francisco

For TTY, press 7

Use our Mobile App

Download our mobile app to report a problem and track your request! Available on Android or iOS.

Learn more about the SF311 mobile app.

Get help

Phone

311
415-701-2311 if you are calling from outside of San Francisco For TTY, press 7