Submit a parks related request

Report a problem or request service inside of a San Francisco park, playground, recreation facility, or sports facility

What to do

1. Fill out a form

Tell us what your park related request is about. 

We will need:

  • The location of the park
  • The type of request or problem

Include a description and photo to assist with response. 

2. Track your case

After you report, you will get a tracking number from 311. You can use this number, or your email address, to track your case online or on the SF311 mobile app

Expected Response Time

Most park requests will be inspected within 1 business day, including:

  • Facility lockout
  • Irrigation and flooding
  • Lost and found
  • Rules violation
  • Trash and dumping

Other park requests can take longer:

  • Gardening request: 2 business days
  • Graffiti: 2 business days
  • Signage issue: 2 business days
  • Structure or equipment issue: 2 business days
  • Pathway issue: 5 business days
  • Trash or dumping: varies
  • Tree issues: varies



Call 311 to make a report


415-701-2311 if calling from outside San Francisco
For TTY, press 7

Mobile App

Mobile App

Use the SF311 Mobile App to make a report

Download our mobile app to report a problem and track your request! Available on Android or iOS.

Learn more about the SF311 mobile app

Get help



415-701-2311 if you are calling from outside of San Francisco

For TTY, press 7

Last updated August 14, 2023