Report a bikeshare parking issue

Report Baywheels bikeshare bicycles that are improperly parked, blocking a sidewalk, or abandoned.

What to do

If the bicycle is from a different bikeshare company or privately owned, file a different report instead

1. Fill out a form

We will need:

  • A description of the issue (for example blocking a sidewalk or locked to a tree)
  • The location
  • Bikeshare company name
  • Individual bike number

Include a photo for faster response.

2. Track your case

After you report, you will get a tracking number from 311. You can use this number, or your email address, to track your case online.



Call 311 to make a report


415-701-2311 if calling from outside San Francisco
For TTY, press 7

Get help



415-701-2311 if you are calling from outside of San Francisco

For TTY, press 7

Last updated June 13, 2024