Agency

Emergency Medical Services Agency Logo that shows the department name and image of the city seal in black, white, and gold

Emergency Medical Services Agency

The Emergency Medical Services Agency (EMSA) provides oversight for the Emergency Medical Services System in San Francisco. We direct, plan, monitor, and evaluate the San Francisco EMS System in collaboration with system and community providers.

All EMT applications and Paramedic accreditation applications must be submitted via the new Certifications Portal.

Yellow automated external defibrillator (AED) on blue background

Community CPR initiative

Save lives through CPR and proper use of Automated External Defibrillators (AEDs).Learn more
Policies and protocols for ambulance medical services
View our current policies and protocols for ambulance medical services in San Francisco.
Announcements and updates
Review the latest information from the Emergency Medical Services Agency.
Find or register an AED in San Francisco
Find Automated External Defibrillators (AEDs) in SF, register a new AED, and report on usage.

News

See all news
Welcome Dr. Amelia Breyre: San Francisco EMS Agency Medical Director
Press release
San Francisco EMS Awardees Recognized For Excellence In Emergency Medical Services During National EMS Week
SF EMS Awardees Recognized for Excellence in Emergency Medical Services
San Francisco Fire Launches Prehospital Buprenorphine Program to Combat Opioid Epidemic
Press release
San Francisco EMS Agency Honored for Innovation in Public Health
Press release
San Francisco Launches Use of PulsePoint Mobile App to Help Save Lives
person giving CPR to a practice Manikin

Community CPR initiative

Save lives through CPR and proper use of Automated External Defibrillators (AEDs).Learn more

Resources

Resources from EMSA

Permitted ambulance providers
See the only ambulance providers approved in San Francisco and each of their capabilities.
Where to get training as an EMT or paramedic in San Francisco
Find out where to get training for your initial or renewal certification or accreditation, or to further your knowledge within EMS.
EMSA Learning Resource Center
An e-learning website from EMSA offering free CE credits. Available now: TAD, Burn Care, Stroke, and more!
EMSA Community Paramedicine and Triage to Alternate Destination information
Review the latest information from the Emergency Medical Services Agency regarding Community Paramedicine (CP) and Triage to Alternate Destination (TAD) Certification application and renewal.
Get answers about EMS care from a specialty advisor
EMSA Announcements and Updates
Review the latest information from the Emergency Medical Services Agency.
9-1-1 Re-Triage Guidelines
2025 9-1-1 Re-Triage Guidelines from EMSA
Emergency Medical Services Data and Reports
This website shows all the public facing data available regarding Emergency Medical Services in San Francisco.
Protocols and policies for emergency medical services
See all policy documents for emergency medical services in San Francisco.
Find or register an AED in San Francisco
Register your new Automated External Defibrillator or find existing ones.

Resources from external sources

Health Alerts for health care providers from the San Francisco Department of Public Health
SF Department of Public Health sends out health alerts regarding communicable disease prevention and control
Emergency Preparedness from SF72
SF72.org City Now provides real time information during a special event or emergency.
Neighborhood Emergency Response Team (NERT)
NERT is a free training program for individuals, neighborhood groups and community-based organizations in SF.
Cal OES California Governor's Office of Emergency Services
Cal OES California Governor's Office of Emergency Services

About

We direct, plan, monitor, and evaluate the San Francisco EMS System in collaboration with system and community providers. We provide oversight of dispatchers, first responders, emergency medical technicians, paramedics, and receiving facilities.

Have a suggestion for EMS Policy or Protocol changes? We have a new form you can use to submit your ideas.

If you are interested in providing feedback to our agency in an effort to improve the San Francisco EMS System, submit your comment via the EMSA Public Feedback Form.

Tell us about an incident involving an ambulance

Contact us
subcommittee
Partner agencies

Contact information

Address

1663 Mission St, Suite 320Emergency Medical Services Agency
1663 Mission St
Suite 320
San Francisco, CA 94103
Get directions

Phone

628-652-1993

Email

For EMT and paramedic certificates, accreditation, and fees

emsacertifications@sfgov.org

Social media

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Request public records

Submit requests for the Emergency Medical Services Agency.

Archived website

See previous website archived on .