AGENCY

Department of Emergency Management

DEM manages San Francisco's every day and not-so-everyday emergencies. DEM also helps everyone in San Francisco know how to prepare for emergencies, and what to do to be safe during one.

Make a plan for emergencies with your people.

Prepare for disasters at SF72.org

The first 72 hours of a disaster are the most critical. Be prepared.Go to SF72.org

PAST CALENDAR

Meeting
DEM First Online Public Budget Meeting
Meeting
Disaster Council

Resources

For organizations

Required Posting

Digital Accessibility and Inclusion Standard
The Department of Emergency Management (DEM) wants everyone to be able to use this website easily. We follow rules for accessibility (WCAG 2.1, Level AA) and language access (San Francisco Language Access Ordinance).
FEMA Civil Rights Policy
The San Francisco Department of Emergency Management complies with Federal civil rights laws and is committed to providing its programs and services without discrimination. It is against the law for the San Francisco Department of Emergency Management to retaliate against anyone who takes action to oppose discrimination, files a grievance, or participates in the investigation of a grievance in accordance with the authorities.
Surveillance Technology Policy - Security Cameras
The City and County of San Francisco values privacy and protection of San Francisco residents’ civil rights and civil liberties. As required by San Francisco Administrative Code, Section 19B, the Surveillance Technology Policy aims to ensure the responsible use of Department’s Security Camera System itself as well as any associated data, and the protection of City and County of San Francisco residents’ civil rights and liberties.
Annual Surveillance Report Inventory
Surveillance Technology Policy - Gunshot Detection Hardware & Services
The City and County of San Francisco values privacy and protection of San Francisco residents' civil rights and civil liberties. As required by San Francisco Administrative Code, Section 19B, the Surveillance Technology Policy aims to ensure the responsible use of gunshot detection hardware and services as well as any associated data, and the protection of City and County of San Francisco residents' civil rights and liberties.

About

The San Francisco Department of Emergency Management (DEM) leads the City in planning, preparedness, communication, response, and recovery for daily emergencies, large scale citywide events, and major disasters. In charge of the city's 911 dispatch center and large-scale emergency operations, DEM is the vital link in emergency communication between the public and first responders, and provides key coordination and leadership to City departments, stakeholders, residents, and visitors.

Learn more about us

Leadership

Mary Ellen Carroll Headshot
Mary Ellen CarrollExecutive Director
portrait of adrienne bechelli
Adrienne BechelliDeputy DirectorDivision of Emergency Services
portrait of robert smuts
Robert SmutsDeputy DirectorDivision of Emergency Communications
portrait of william lee
William LeeDeputy DirectorAdministration and Support

Contact information

Address

1011 Turk Street
San Francisco, CA 94102

Social media

Request public records

Submit requests for the Department of Emergency Management.

Archived website

See previous website archived on .