Measure Description
CleanPowerSF began serving customers in May 2016, giving residential and commercial electricity consumers in San Francisco the option to have more of their electricity supplied from clean, renewable sources—such as solar and wind—at competitive rates. When customers join CleanPowerSF, they are automatically enrolled in the Green service, and may elect to opt up to receive the SuperGreen service at any time after enrollment. By law, CleanPowerSF is an opt-out program, meaning eligible customers are automatically enrolled in the program.
Why this measure is important
The SFPUC is actively working to deliver clean energy to all San Franciscans through CleanPowerSF as well as its other clean energy programs. When customers join CleanPowerSF’s service, they reduce the carbon footprint associated with their electricity service, support the growth of local renewable energy projects, and combat global climate change.
The chart below shows the total number of active Green and SuperGreen services per quarter. CleanPowerSF aims to retain 95% of all eligible customers enrolled in the program. Among active customers, CleanPowerSF is also targeting a 5% adoption rate for its SuperGreen product.
The top chart's legend is below:
- Y-axis: Total active CleanPowerSF services
- X-axis: Calendar years
CleanPowerSF Enrollment
How performance is measured
CleanPowerSF enrollment is calculated using the following methodology:
Number of CleanPowerSF customers enrolled in current quarter divided by the number of CleanPowerSF customers enrolled in the previous quarter.
The number of eligible and participating service is derived from regular reports provided by PG&E and verified by SFPUC staff.
- Zip Codes are designated as green if 95% or more of households are enrolled in CleanPowerSF.
- Zip Codes are designated as yellow if the percentage of households enrolled in CleanPowerSF is between 92% and 95%.
- Zip Codes are designated as red if less than 92% of households are enrolled in CleanPowerSF.
Data
CleanPowerSF enrollment data is derived from reports provided by PG&E and is verified by SFPUC staff. Data is reported with a one quarter lag. For example, Quarter 2's data will be available at the end of Quarter 3.
City Performance Scorecards
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