SERVICE
Report an unpermitted taxi cab
Report unpermitted or out of town taxi cabs that are soliciting or picking up passengers
What to do
Call the California Public Utilities Commission at 1-800-649-7570 if you want to report a problem with a limo or a ride service like Uber or Lyft
1. Fill out a form
Describe the taxi cab and the incident.
We will need:
- The incident date and time
- The location
- The type of cab (unpermitted or out of town)
- The type of complaint (soliciting or picking up passengers)
- A description of the taxi cab
2. Track your case
After you report, you will get a tracking number from 311. You can use this number, and your email address if provided, to track your case online.
Special cases
Partner agencies
Contact us
Phone
311
415-701-2311 if you are outside of San Francisco
Hearing or speaking impaired; please call TDD/TTY 711