What to do
If the problem involves a posted sticker or flyer, file a different report for illegal postings.
1. Fill out a form
We will need to know:
- The location
- The object the graffiti is on
- If the graffiti has racial slurs or profanity
2. Track your case
After you report, you will get a tracking number from 311. You can use this number, and your email address if provided, to track your case online or on the SF311 mobile app.
Expected Response Time
Most graffiti problems can be fixed with in 48 hours, including:
- Building
- City receptacle
- Fire or police callbox
- Fire hydrant
- Mail box
- News rack
- Sidewalk
- Sign (advertisement/other)
- Signal box
- Street
- Transit shelter
Other graffiti problems can take longer:
- Bike rack: 3 business days
- Parking meter: 3 business days
- Parking or traffic sign: 20 business days
Phone
Phone
Call 311 to make a report
415-701-2311 if calling from outside San Francisco
For TTY, press 7
Mobile App
Special cases
Graffiti on State and Federal property
Graffiti on State and Federal property
In cases where graffiti is located on State or Federal property, we will try our best to get the request to the appropriate State or Federal agency, and then we will close your request. We can't guarantee that they will receive or handle the request, so we recommend that you contact them directly with the request yourself.
If you are unsure of whose jurisdiction the property falls under, submit the report to us at 311 and we will look at your report to determine.
Last updated September 25, 2024