Step by step

Accessible Business Entrance (ABE) program

The Accessible Business Entrance (ABE) program ensures that San Francisco businesses welcome everybody.

The Accessible Business Entrance (ABE) program ensures that San Francisco businesses welcome everybody.

It helps property owners remove barriers so that those with mobility disabilities can access goods and services.

If a business serves the public, the main entrance must be accessible to people with mobility disabilities.

Learn more about the program

You have 3 options:

  • Get your entrance inspected
  • Request an exemption
  • Tell us you already made updates

Choose your process and then submit your form online.


Get your entrance inspected

You must submit a checklist by June 30, 2022.

If you are not requesting a waiver and you have not made your primary entrance accessible, you must hire a Certified Access Specialist (CASp) or California licensed architect or engineer to evaluate your entrance.

(You can also tell us if you will apply for technical infeasibility or unreasonable hardship.)

If you have already submitted a Category Checklist, go to step 6 finish the process.

Get your business entrance evaluated for accessibility

Show more

Request an exemption

You may request an exemption from the Accessible Business Entrance program if you are a:

  • Religious organization
  • Private club
  • Not a place of public accommodation
  • Newly constructed building with a building permit form (Form 1 /2) filed on or after January 1, 2002

You can also request an exemption if your property is a:

  • Residential building
  • Live/work unit
  • Commercial condo above the ground floor
Show more

Tell us if you already made updates

Tell us you have made your business entrance accessible if you have already done construction to follow the program.

You must tell us the Building Permit Application number for the project. 

Show more

Last updated December 1, 2022