311 data and reports

Explore our data with reports and visualization tools. Access our open data on DataSF.


Visualization tools


311 call center metrics

Call volumes and call center service level by month

311 service requests by intake channel

Number of cases opened through 311 broken down by how the request was created

Explore our open data on DataSF

All our reports and visualizations available here are built off open data we publish to DataSF. Many other departments publish their data there as well. Go to DataSF to explore our data, build your own visualizations, or connect to and download data for your own use.