San Francisco Scorecards

See regular updates about the performance of government services the public cares most about.

The City’s Performance Scorecards, first launched in March 2016, provide timely information on the efficiency of San Francisco government services. For each service measured (for example, the length of time if takes the City to fill a pothole) the scorecards display how selected departments are performing compared to the targets they’ve set. The goal is to provide citizens and policy makers with information that makes government smarter and more effective while delivering the best results for taxpayers.

The Controller’s Office maintains the San Francisco Performance Scorecards which cover nine service areas:

  • Livability
  • Public Health 
  • Homelessness
  • Safety Net
  • Public Safety
  • Transportation
  • Environment
  • Economy
  • Finance

Scorecard data is collected anywhere from monthly to annually. Selected city departments supply up-to-date data to these scorecards and are responsible for setting data targets or projections for their metrics. The reported data is valuable for any stakeholders or city residents who are interested in public policy and the delivery of local public services.

To export the raw data and build your own customized visualizations, visit the City’s open data portal.