SF is focused on racial and social equity

We acknowledge the trauma that communities of color bear today due to systemic racism and a history of mistreatment and neglect from the medical establishment. Even today, COVID-19 has harmed these communities more than other groups in San Francisco.

SF recognizes this history. We will be accountable to it. We commit to making recovery, testing, and vaccine resources available to these communities.

Ways we ensure equity

Engaging with leaders in communities of color

In the past, these communities have been mistreated and neglected by the medical community.


Our vaccine strategies aim to be sensitive to this historical trauma. We include community leaders in our decision making. We will leverage their relationships and knowledge of these communities.

Bringing the vaccine to SF's most impacted neighborhoods

The City’s high-volume and community sites are located in and near some of the neighborhoods most impacted by COVID-19. These neighborhoods are also historically underserved by the healthcare system.

Translating all vaccine information in SF's 4 threshold languages

We are known for our diverse communities. We ensure that information about COVID-19, the vaccine, and our vaccine plan is  in:

  • English
  • Spanish
  • Chinese
  • Filipino

Lowering barriers to get the vaccine

We’re making sure that the vaccine is available to all San Franciscans, regardless of:

  • Race or ethnicity
  • National origin
  • Color
  • Immigration status
  • Income
  • Housing
  • Disability
  • Language
  • Sexual orientation
  • Gender identity
  • Insurance coverage
  • Technology access

Our vaccine call center also supports people who need help making a vaccine appointment.

Robust outreach and education

We are providing clear, culturally-competent vaccine education to communities of color. This includes information on:

  • How to make a vaccine appointment
  • How the vaccine works
  • Vaccine safety

We also have an ambassador program to train people in highly-impacted communities. We teach them how best to share information about the vaccine.