Apply to become a Community Ambassador

The Community Ambassadors Program (CAP) is a community safety and neighborhood engagement job training program

What to do

1. See if you are eligible

CAP is a program of the Office of Civic Engagement and Immigrant Affairs (OCEIA)

The Community Ambassadors Program (CAP) hires San Francisco residents. Ambassadors are a visible, non-law enforcement safety presence in several neighborhoods.

You can qualify if you: 

  • Have 6 to 9 months of experience with community outreach, security, customer service, or other relevant work experience
  • Have 6 to 9 months of experience working with populations such as: individuals facing poverty, homelessness, mental health challenges, substance use, life threatening illnesses, social exclusion, and/or other vulnerable populations
  • Can work up to full time, Monday to Friday, including some evenings 
  • Live in or have a strong connection to San Francisco communities 
  • Have a strong interest in working with the public and vulnerable populations
  • Ability to read, write and speak English

Preferred skills or experience: 

  • You graduated high school or have a GED
  • You experience with community outreach, security or customer service 
  • You are bilingual 

You will also need to:

  • Provide 2 or more references from past jobs
  • Do a background check
  • Provide proof of your COVID-19 vaccination status

Learn more about the Community Ambassadors job description.

If you don’t meet the minimum qualifications yet, you can still apply to be a Community Ambassador Trainee.

2. Submit your application

To apply, submit your resume and a letter or interest to:

Introduce yourself and state why you want to be a Community Ambassador in your email.

3. What happens after you apply

If you are eligible to be a Community Ambassador, we will email you for an interview. Please allow for up to 2 weeks to hear back from us.  

Applications are accepted on a rolling basis.

Some applicants will be eligible for an employment and training program called JobsNOW! You may be referred to this City program when you apply.  

Why do we offer Community Ambassador jobs?

We hire and train residents to provide a visible, safe and informative presence in several San Francisco neighborhoods.

Get help


Office of Civic Engagement and Immigrant Affairs (OCEIA)

Last updated April 6, 2023