Request services on the go with the SF311 mobile app

With the SF311 mobile app, City services are just a few taps away. Download the app for Android or iPhone and use it to quickly and easily request some of the City's most popular services, including street and sidewalk cleaning, graffiti removal, and pothole repairs.

Get started using the app


The SF311 app is free and easy to use. Download it on:


Choose from over 20 service requests to report from the app. Describe the issue, tell us where it is, snap a quick picture, and you're good to go. 

Track and explore

See all your past reports and their current statuses and case notes. Explore requests in your neighborhood in a map or list view.

App features

Make a request

Make a request

You can make the following types of requests in the mobile app today:


  • Shared spaces (parklets)
  • Noise issues
  • Tree maintenance
  • Park requests

Cleaner streets

  • Street or sidewalk cleaning
  • Garbage containers
  • Graffiti
  • Illegal postings
  • Blocked pedestrian walkway
  • Encampment

Parking and transportation

  • Abandoned vehicles
  • Blocked driveway and illegal parking
  • Muni employee feedback
  • Muni service feedback


  • Curb and sidewalk issues
  • Damaged public property
  • Flooding, sewer and water leak issues
  • Parking and traffic sign repair
  • Pothole and street issues
  • Streetlight repair

Don't see what you want? Don't worry, we're always adding more! In the meantime, check out our online services or give us a call at 311 instead.

Track your requests

Track your requests

If you provided your contact information with your request:

  • View your requests in the Submitted by You section on the homepage. 
  • Hit the Show All button to view all your past requests.
  • You can also get to this page from the app menu. 

If you submitted a request anonymously:

  • Search for your request in using the Recently Opened and Recently Closed reports in the app menu.
  • Filter requests by either:
    • Tracking number (or report number or service request number)
    • Specific report details (like report type or location)

Explore and view other requests

Explore and view other requests

See requests submitted by others in a map or list view using the Recently Opened and Recently Closed reports in the app menu.

Filter by location or request type. 

Give feedback or get support

How do you like the app? Want a new feature added? Having an issue using the app? Tell us what you think in the app by going to Settings, then About, then Support and Feedback. 

Open311 API for developers

311 provides programmatic access to 311 data for the purposes of building applications via the Open311 API.

“Downtown San Francisco skyline at sunrise” by Kehn Hermano